Very pleased with the overall service and the with excellent product. The staff is really helpful as I needed the delivery before Xmas and they delivered. Be careful with your measurements though,...
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Joe
DotcomBlinds
4 years ago
Thank you so much for taking the time to leave us a review!
신뢰할 수 있는 고객
3 years ago
About 6 months after the purchase, I am sorry to say that all four blinds had fallen off the door could never be refit. The design of the blinds does appear to be strong enough and I am sure the summer heat will have an impact.
After all my blinds came off, I could never get them back in working order. I am now spending nearly £600 on curtains.
I dont think the blinds are strong enough to last more than a few months.
Joe
DotcomBlinds
3 years ago
Hi there, thank you for your update. I'm sorry you're not happy with the product, however looking through our email conversation, I can see the blinds were ordered in the wrong size, which would mean you would have issues fitting them. Due to our products being made to measure, we can't change the blinds or take them back once they've been made.
Kind regards,
Joe | Online Team
제품 리뷰
Joe
DotcomBlinds
3 years ago
Thank you for your review. Looking back through our email conversation we established that you had measured incorrectly, and so the blinds would always struggle to function correctly once fitted.
구매일: 13/12/2021
0
공유
LC
Lindy COOPER
Feefo 인증됨
Carlisle Cumbria
3 years ago
DotcomBlinds에 대한 Lindy COOPER의 의견:
l haven't received my blind yet!!!
Joe
DotcomBlinds
3 years ago
Hi there, thank you for your review. This product has a 10-15 working day lead time, and can be delivered up until and including the 29th of May. Your order has been dispatched, which is likely why the review request came through, but it is not late or delayed.
제품 리뷰
Joe
DotcomBlinds
3 years ago
Hi there, thank you for your review. This product has a 10-15 working day lead time, and can be delivered up until and including the 29th of May. Your order has been dispatched, which is likely why the review request came through, but it is not late or delayed.
Lovely quality blind and fixings. Well packaged. Looks lovely in place. Very easy website to navigate and order from. Answered my question in double quick time.
Requested blind fabric samples received very quickly as was our order for vertical blinds. These were delivered within the stated delivery time slot. Very well packed and received in perfect...
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Joe
DotcomBlinds
3 years ago
Thank you so much for your kind review! I'm so pleased to hear that you enjoyed the service!
We needed replacement rail as the original was breaking to pieces. Order placed quickly and with no problem. Delivery excellent with a guy checking the packaging and handling the goods very...
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Joe
DotcomBlinds
3 years ago
Thank you for your review.
I'm glad to hear you are happy with the product and the delivery service, and I'm sorry that you are not satisfied with the service we provided to you.
All headrails are for 89mm wide slats and this information is listed on our product pages. When you got in touch to say you had made an error, we offered to convert the blind to suit 127mm wide slats, but naturally, this would be chargeable as the error was not our doing, and outside of what we typically offer.
Our systems automatically calculate how many brackets are included with each headrail, which are then supplied with the track. This is correct to our system and the track's requirements, and so if you feel you require another bracket, it is not unreasonable for us to charge you for this, as it is an additional and non-essential part which is not included with the order.
My heavy duty curtain rail is very smooth, neat and stylish. It arrived very quickly. Very pleasing.
Joe
DotcomBlinds
3 years ago
Thank you for your kind review, I'm so happy to hear you're pleased with your curtain track.
구매일: 28/02/2023
0
공유
DF
David Fenton
Feefo 인증됨
3 years ago
DotcomBlinds에 대한 David Fenton의 의견:
Have ordered from them before and spot on, this time horrendous been week's!!
Joe
DotcomBlinds
3 years ago
Thank you for your review, and I'm sorry to hear shipping took longer than expected for your product to reach you. Sometimes there are delays in the courier network that have a knock-on effect, and we try to keep our customers updated as and when notifications are received.
제품 리뷰
Joe
DotcomBlinds
3 years ago
Thank you for your review, and I'm sorry to hear shipping took longer than expected for your product to reach you. Sometimes there are delays in the courier network that have a knock-on effect, and we try to keep our customers updated as and when notifications are received.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.