I think the service has been great. The packaging is superb. Not only is the blind protected but also wrapped in a waterproof plastic bag.
Victoria
DotcomBlinds
1 year ago
Thank you for your review, and constructive comments, I will pass them on.
신뢰할 수 있는 고객
1 year ago
I have revisited the mechanism and found I was turning the dial the wrong. The blind is now holding perfectly. I still think there should be instructions for these new twist blinds.
Every single blind was damaged. Poorly packaged and clearly “fixed” with sharpie pen before shipping. Instructions impossible to follow and lack of hardware for installation. Some blinds fabric was...
자세히 읽기
Victoria
DotcomBlinds
1 year ago
Thank you for your review, your initial email, quoting " almost every blind was damaged" was answered immediately, asking for individual images of each and the dimensions, because this was an order of ten different blinds. You did not bother to answer, so I was unable to assist further at that point. One image of one of the ten blinds arrived today, and I have sent it to the manufacturing team to replace it for you.
신뢰할 수 있는 고객
1 year ago
I stated EVERY blind was damaged and I sent an image of the one where the worst damage on the fabric was located. I should not have to spend my time evidencing for you. Your answer was just take photos of each blind in a separate email so I can sent to someone else. I spent nearly £7,000 on these blinds and it’s clear they are of terrible quality and damaged. Getting new ones is useless to us because we have no evidence that the quality will be any better. Me spending my time showing damage when it’s not my fault and my time is valuable is not going to correct the issues. Poorly wrapped and treated for transport. Sharpies to cover issues from the factory. Awful, awful company. We will never use again, of course, and warn all others to stay clear!
Every single blind was damaged. Poorly packaged and clearly “fixed” with sharpie pen before shipping. Instructions impossible to follow and lack of hardware for installation. Some blinds fabric was...
We're very pleased to hear you're happy with your order! We're unable to provide all the installation fixings as it's essential to use the correct type for the type of wall the blind will be installed on. Thank you for taking the time to leave a kind review
구매일: 27/06/2025
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Feefo 인증됨
1 year ago
Excellent service
제품 리뷰
Victoria
DotcomBlinds
1 year ago
Thank you for taking the time to leave such positive feedback, we really appreciate it.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.