Excellent customer service in a time when customer service seems to be a secondary consideration. Thought, time and effort given to help me with my purchase. Recommendation by me!
Requested samples on the 9th still waiting for them on the 16th and they request feedback?
Joe
DotcomBlinds
6 years ago
Hi Brian, thank you for your review. I have looked into this and your samples were despatched on the 10th, the day after you placed your order. It seems as though they were lost in the post, and we encourage all customers to email us directly if your samples don't arrive in a few days so we can get a new set out to you right away. I have requested a new set of samples are sent to you, but if I can do anything more please get in touch.
Kind regards,
Joe | DotcomBlinds
구매일: 09/08/2020
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Feefo 인증됨
6 years ago
otrdered samples and have subsequently ordered blinds an I am awaiting delivery, fabric good quality
Very good blinds. There was a slight delay due to the pandemic and the courier company losing my first order but this was very quickly replaced. Blinds fit very well and are very easy to install.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.