Great service and simple process from start to finish
Excellent service received , will definitely use destination 2 again
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TC
Trusted Customer
Wetherby
9 years ago
Destination 2에 대한 Trusted Customer의 의견:
Langkawi hotel booking
Web site price incorrect. Phoned me to explain. New quote offered for same hotel and some others. Phoned me back quickly with great quote which I accepted. Extremely pleasant lady to deal with.
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TC
Trusted Customer
9 years ago
Destination 2에 대한 Trusted Customer의 의견:
Nadine was amazing and efficient
Ne137
Service from a amazing member of staff nadine Edwards was superb from the get go.
Knowledgeable, enthusiastic friendly and went out of her way to find us a great holiday and a good deal.
Will...
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1
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TC
Trusted Customer
9 years ago
Destination 2에 대한 Trusted Customer의 의견:
great service. polite staff
0
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신뢰할 수 있는 고객
9 years ago
Excellent
Excellent price for my hotel and easy booking procedure and confirmation
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TC
Trusted Customer
9 years ago
Destination 2에 대한 Trusted Customer의 의견:
Good service
Service is good. I'm happy.
Thanks
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TC
Trusted Customer
9 years ago
Destination 2에 대한 Trusted Customer의 의견:
Great service provided by Pauline
Pauline was really efficient and very helpful. I had never heard of yourselves but would definitely use you again and wouldn't hesitate in recommending you to my family and friends.
Once again many...
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0
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TC
Trusted Customer
9 years ago
Destination 2에 대한 Trusted Customer의 의견:
Very disappointing
I found your staff (Toky) impatient and rude!
I have worked in the service industry myself and whether you like the customer or not you are not rude!
I requested a cancellation invoice a fortnight...
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bezza
Destination 2
9 years ago
We sincerely apologise if you found the agent rude and impatient and can assure you that this is not the normal feedback received about this agent in particular. This will of course be addressed through our internal procedures. You were asked to email the cancellation some two weeks ago and no cancellation could be actioned before this was received which was only 5 working days ago 06 March 2017. This has now been done and the cancellation invoice posted 13 March 2017. We do trust that you will take advantage of our splendid offers in the future
TC
Trusted Customer
9 years ago
I spoke with someone else when inquiring about the cancellation invoice and I was not told I had to send an email it was only on my re-inquiry that I was told.
What instigated my complaint today was in speaking with a female inquiring as to where the cancellation invoice was,she informed me it was sent today and then ignored my conversation and left me hanging.
Perhaps you do not get many cancellations and it is due to the fact my sister who I was travelling with.....husband died.
Perhaps you might provide some training regarding cancellations!
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신뢰할 수 있는 고객
9 years ago
Fantastic prices.
I was recommended Destination 2 by a friend & have been impressed by the low prices & great customer service.
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TC
Trusted Customer
9 years ago
Destination 2에 대한 Trusted Customer의 의견:
Pleasant, efficient and cost effective
Just returned from an awesome holiday on Mauritius booked via Destination 2. The booking experience with them was very pleasant and Claire went out of her way to make sure everything was in place and...
