Dacia Insurance & Accident Aftercare에 대한 Jean의 의견:
More communication would help. I was sent a Statement of Truth via email that landed in my junk box that I wasn’t aware of and lack of telephone calls caused a delay. Nobody told me to expect it. ...
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0
공유
RI
Richard
Feefo 인증됨
8 years ago
Dacia Insurance & Accident Aftercare에 대한 Richard의 의견:
not very impressed.
We had to chase to get our car back before went on holiday mainly because the insurance lost the engineer's report and they also lost my statement of truth posted back in the envelope provided.
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공유
CH
Chris
Feefo 인증됨
8 years ago
Dacia Insurance & Accident Aftercare에 대한 Chris의 의견:
AutoTechnics were good at the repairs, but neither of you were any good at Communication.
Are you even aware that I have communicated several times and you have not replied you are probably unaware...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Many thanks for your feedback. We're very sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will be in contact with you to discuss this further.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
8 years ago
slow service, keen to claim personal injury money
Very slow response to arrange repairs with garage, 10 days after accident, didn't update us on progress.
Rang numerous times (6-8 times) to ask us to claim for injury even though we told them on day...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Thank you for your feedback. We're very sorry to hear of your experience with Dacia Car Insurance, this isn't our normal standard of service. I have informed our Customer Experience Team and they will look into this and contact you shortly.
0
공유
PA
Paul
Feefo 인증됨
Dulverton
8 years ago
Dacia Insurance & Accident Aftercare에 대한 Paul의 의견:
The whole process was handled very well indeed. Thankyou very much.
0
공유
ST
Stephen
Feefo 인증됨
Aberdeen
8 years ago
Dacia Insurance & Accident Aftercare에 대한 Stephen의 의견:
Excellent first class service
My vehicle was hit by a delivery driver who left without trying to find out who’s car it was I was fortunate that 2 of my neighbours seen it and one took a photo I called Dacia first and the service...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Thank you for your wonderful review. We're delighted to hear how pleased you were with the service you received and that the entire process was straight forward and efficient for you. Let us know if here is anything else we can help you with.
