helpful service and prompt delivery. more care needed with packing. some items arrived damaged and one completely broken.
Culture Vulture Direct
Culture Vulture
14 years ago
Thank you very much for your comments. I am so sorry to hear that the glass has arrived broken as this is certainly not something you should expect from our products. We would not expect you to return any item which could pose a hazard to either yourself or our returns team and we would simply ask you to dispose of it while we send a replacement.
We would appreciate if you could please e-mail us at service@culturevulturedirect.co.uk with your details so that we may send a replacement to you.
In the meantime we thank you for your comments and apologise for any inconvenience and frustration this has caused.
Warm Regards
John
Customer Services
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.