Thank you very much for your feedback. I am really sorry to hear that you feel the scard was poor quality. Although we have not received any similar comments I can assure you that your feedback will be forwarded to our head office for further consideration.
We would never expect you to keep any item you aren't completely happy with and if you would like to post it back to us we will happily offer either a full refund or an exchange for something else. We appreciate your comments in the meantime and I do hope this incident does not put you off ordering in future.
Best Regards
John
Customer Services
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구매일: 03/10/2011
0
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Feefo 인증됨
14 years ago
Disappointeed with the quality of the chocolate on the clementines
제품 리뷰
구매일: 30/09/2011
0
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Feefo 인증됨
14 years ago
Quick delivery
제품 리뷰
구매일: 04/10/2011
0
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Feefo 인증됨
14 years ago
Easy to order and all was delivered in one package in great time.
Very quick delivery. Everything received within 4 days even the out of stock item
Culture Vulture Direct
Culture Vulture
14 years ago
Thank you very much for your valued feedback. I am really sorry to hear of your disappointment in the Vinyl Bookends you have ordered from us. Whilst we have not received any similar comments I will certainly pass on your feedback to our head office for further consideration.
In the meantime we would never expect you to keep any item you aren't completely happy with and if you would like to post them back to us we will happily provide you either a full refund or an exchange at your request.
We thank you for letting us know your views and if you should have any further queries returning these please don't hesitate to e-mail us at service@culturevulturedirect.co.uk.
Warm Regards
John
Customer Services
was disappointed to find a magnet missing from photo frame set, however when I telephoned the girl was very helpful and posted a replacement to me. well done - no hassle
Culture Vulture Direct
Culture Vulture
14 years ago
Thank you very much for your feedback. I am sorry to hear that the magnet was missing from the photo frame set. It's great to hear that the issue was dealt with so promptly but you shouldn't have needed to contact us in the first place. Please be assured this will be investigated further as it certainly should have been picked up by our quality control team.
We thank you for bringing this to our attention and I do hope this incident does not put you off ordering in future.
Kind Regards
John
Customer Services
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.