The 'Rebel' sign was not in the first parcel although ticked as if it should have been. When I made contact about it it was sent straight away without quibble. Excellent service.
First class customer service. Had little problem with postage but they sorted it out immediately and kept me informed. Absolutely brilliant. Wish more companies were as focused on satisfaction as...
Thank you for completing our feedback request. I am sorry to hear that you have still not received your order. Having checked on our system I note that the parcel was despatched on the 17th October and our courier has indicated this was delivered on the 19th October. According to the drivers notes the parcel was left in the porch at the front of your property.
If it is not in this location we would appreciate if you could please contact us by e-mail at service@culturevulturedirect.co.uk or by calling our Customer Services on 0844 875 0010. Although you can reply directly to this feedback we would not recommend doing so as we cannot always guarantee a quick response.
We thank you for your patience and understanding in the meantime and can assure you we will do our very best to try and track this parcel for you.
Best Regards
John
Customer Services
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14 years ago
The parcel was left in a very insecure place (I live on a main road, directly behind a bus stop). However, my neighbours spotted the parcel and took it inside, and I have now received it.
제품 리뷰
구매일: 13/10/2011
0
공유
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Feefo 인증됨
14 years ago
Very helpful staff on the phone
제품 리뷰
Culture Vulture Direct
Culture Vulture
14 years ago
Thank you for taking the time to provide your views on this product. It is disappointing to hear that the last two lines of your music book are blocked by the scroll. This has been passed onto our suppliers of the item for further consideration. After checking your account I can see that we have received there return, and your request has been processed.
Kind Regards
Andrew
Customer Services
I purchased the houses and one of them came without a candle. And I called the company and they sent out a candle the next day recorded delivery. Brilliant...
제품 리뷰
구매일: 16/10/2011
0
공유
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Feefo 인증됨
14 years ago
Very well packed, and fast delivery
제품 리뷰
구매일: 20/10/2011
0
공유
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Feefo 인증됨
14 years ago
I ordered this sale bag one day and it arrived two days later - excellent
제품 리뷰
구매일: 19/10/2011
0
공유
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Feefo 인증됨
14 years ago
Prompt delivery and good quality products. I'd use Culture Vulture again.
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.