Efficient but a lot of information is given so it is sometimes hard to discern the actual policy and amount owing
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Very easy to deal with, helpful and good value
Explained what I wanted and they sorted it out effortlessly
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Professional
Professional and helpful
0
공유
LE
Leigh
Feefo 인증됨
4 years ago
CHU Underwriting Agencies에 대한 Leigh의 의견:
Couldn’t get $ amount owed
Couldn’t find amount owed
Vicki
CHU Underwriting Agencies
4 years ago
Hi Leigh
I'm sorry to hear you couldn't obtain the requested premium. So that I can investigate further, could you please advise was it regarding a new quote or policy renewal and product type?
Regards
Vicki
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Super helpful. Contacted me proactively when there was an overpayment and helped me resolve it
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Prompt RenewalResponse
I have rated the service high because I was provided with quick response over the phone. The sales person was efficient and knowledgeable all my needs were meet.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
An efficient, pleasant, helpful and resolute experience
In this instance, it took quite a bit of work to help source the required information. I was very impressed with the way in which my inquiry was attended to. I felt my circumstances were clearly...
자세히 읽기
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
As yet I have not received an invoice for the renewal for the Community Property for 2021 - 2022 and so I am confused as to why I am being asked for feedback.
Vicki
CHU Underwriting Agencies
4 years ago
Hi
Apologies for the any confusion CHU has caused. We have recently migrated onto a new system which appears to have incorrectly sent you the survey prematurely. Please let me know if you haven’t received the renewal via email.
Regards
Vicki
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
I asked for an invoice and was told they couldn’t send it to me.
I asked for an invoice to be sent to me they said they couldn’t do that. But I am expected to pay on time ??????
Vicki
CHU Underwriting Agencies
4 years ago
HiOn behalf of CHU I wish to apologise for the delay in providing renewal terms this year. Unfortunately, the delay was due to a change over of systems which we have currently been working on. On average renewal terms are provided eight weeks prior to the due date. If due to a delay on our end a much shorter notice period is provided CHU is able to discuss a payment extension. Are you able to provide the plan number, policy number or full address so that I can investigate further.Happy to discuss further.Vicki1300 289 248
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Excellent service from Brian in the Adelaide office. He couldn’t have been more helpful.
