i didn’t need any service but the website was easy to use
Rachelle Trayer
CHU Underwriting Agencies
5 years ago
Hi Peter,
Thank you for taking the time to leave us feedback! We appreciate your feedback about the website and are always striving to offer the best user experience online.
Team CHU
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공유
LF
LEON KENNEDY SUPER PTY LTD ITF LDK SUPER FUND
Feefo 인증됨
5 years ago
CHU Underwriting Agencies에 대한 LEON KENNEDY SUPER PTY LTD ITF LDK SUPER FUND의 의견:
Quick efficient and easy to deal with. Never had an issue with getting information and very vast response times
Rachelle Trayer
CHU Underwriting Agencies
5 years ago
Hi Leon,
Thank you for your kind words and positive feedback. Our teams work hard to provide the highest level of service to our customers.
We appreciate you taking the time to share your feedback with us and the community.
Team CHU
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신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
renewal notice well in advance and all relevant info supplied
Rachelle Trayer
CHU Underwriting Agencies
5 years ago
We are glad that your renewal experience was a positive one. We greatly appreciate you leaving your feedback.
0
공유
KA
Kathryn
Feefo 인증됨
5 years ago
CHU Underwriting Agencies에 대한 Kathryn의 의견:
Very efficient service. I had a bad experience with my previous insurer and CHU has restored my faith.
Rachelle Trayer
CHU Underwriting Agencies
5 years ago
Hi Kathryn,
Its great to hear that you had such a positive experience and that your faith has been restored. We will pass this feedback onto our customer service team.
CHU
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공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Quick, friendly & easy.
Quick, easy and friendly.
Rachelle Trayer
CHU Underwriting Agencies
5 years ago
We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Rip off
Insurance is dear enough already, without charging a 1.2% credit or debit card payment fee.
Victoria Garamy Longbottom
CHU Underwriting Agencies
5 years ago
Thank you for taking the time to provide your feedback.We understand a credit card fee can be an undesirable additional amount on top of the policy premium. Our renewal documents state payments by credit card may attract a surcharge. We also provide alternate options which don’t attract a fee.Happy to discuss further on 1300 289 248.
0
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신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Friendly and competent staff assisting in insurance cover renewal/
Rachelle Trayer
CHU Underwriting Agencies
5 years ago
Thank you for your feedback. We will pass it on to our customer service team who are always striving to give the best possible service to our customers.
0
공유
PE
Peter
Feefo 인증됨
Bowral NSW
5 years ago
CHU Underwriting Agencies에 대한 Peter의 의견:
Excellent product with comprehensive cover and competitive pricing.
Prompt response, however, relevant docs not attached to original quote email received.
Rachelle Trayer
CHU Underwriting Agencies
5 years ago
Hi Peter,
Thank you for taking the time to give us feedback and raising the issues about the relevant documents not being attached with the original quote. We have passed this onto our technical team to fix and ensure that moving forward the experience is seamless.
Thank you
CHU
Victoria Garamy Longbottom
CHU Underwriting Agencies
5 years ago
Hi Peter
I have reviewed the original quote request. Upon review, it appears the system correctly triggered a referral due to a response to one of the questions. This in turn required an underwriter review the request. The quote was subsequently approved and released will all relevant documents attached.
Once again, thank you for your feedback.
