Buddy Pet Insurance – caring for pets and supporting Australia’s animal welfare communities.
서비스
4.6
/5
5
4
3
2
1
131
19
7
1
7
165
지난 1년 간 점
모두 165개의 리뷰 보기
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Feefo 인증됨
3 months ago
Very good
I was pleased with the information
CX
Buddy Pet Insurance
3 months ago
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
0
공유
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Feefo 인증됨
3 months ago
Good
The service was very good helpful & took time to help with all question
CX
Buddy Pet Insurance
3 months ago
Hi there,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
0
공유
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Feefo 인증됨
3 months ago
Signing up was easy. All my questions were answered.
Firstly I am impressed Buddy Pet Ins followed up on my google search.
Secondly Jess was lovely and answered all my questions.
CX
Buddy Pet Insurance
3 months ago
Hi there,
Thank you for your feedback! We’re so pleased to hear the sign-up process was easy and that Jess was able to answer all your questions. We really appreciate you choosing Buddy Pet Insurance.
Kind regards,
Alisa
0
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Feefo 인증됨
3 months ago
Amazing Customer Service by Renee
Amazing and informative Customer Service. Spoke with Renee absolute superstar.
Called to get a quote (called 10 other providers before this call) and ended the call with an insurance policy for my...
자세히 읽기
CX
Buddy Pet Insurance
3 months ago
Hi there,
Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear about your experience with Renee — she truly is a superstar, and we’re so glad she could make everything clear, easy, and stress-free for you. Knowing you felt confident choosing a policy for your furbaby after speaking with us means the world. We’ll be sure to pass your kind words on to Renee.
Kind regards,
Scott
1
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Feefo 인증됨
3 months ago
Would recommend to others
Very good very informative answered all my questions
CX
Buddy Pet Insurance
3 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
0
공유
AL
Alyce Letcher
Feefo 인증됨
AUS
3 months ago
Buddy Pet Insurance에 대한 Alyce Letcher의 의견:
Easy peasy
Easy application process to keeping my little man covered and protected from life’s mishaps.
CX
Buddy Pet Insurance
3 months ago
Hi Alyce,
It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it!
Kind regards,
Alisa
0
공유
CD
Courtney Darcy
Feefo 인증됨
AUS
3 months ago
Buddy Pet Insurance에 대한 Courtney Darcy의 의견:
Outstanding
The lady I spoke to was so lovely and helped me understand everything! She explained in depth and was a very pleasant experience
CX
Buddy Pet Insurance
3 months ago
Hi Courtney,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
0
공유
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Feefo 인증됨
3 months ago
Good
Good informative - friendly phone manner, listened well
CX
Buddy Pet Insurance
3 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
0
공유
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Feefo 인증됨
3 months ago
Buddy Pet insurance
As I have only interacted with the online information, while it is informative I find a bit of word salad could be removed. However it is generally a good service.
CX
Buddy Pet Insurance
3 months ago
Hi there,
Thank you for reaching out and sharing your feedback with us, we are sorry for any dissatisfaction caused during your experience.
In saying this, we really appreciate hearing from our customers and hearing your open and honest feedback.
We are always looking at ways we can enhance the service we provide and have passed your feedback on to the relevant department.
Kind regards,
Alisa
0
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Feefo 인증됨
3 months ago
Brilliant customer service
Very personable and brilliantly explained in detail.
CX
Buddy Pet Insurance
3 months ago
Hi there,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.