Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Buddy Pet Insurance 리뷰 | https://www.feefo.com/reviews/buddy-pet-insurance에 대한 고객 서비스 리뷰 | Feefo

모두 165개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

7 months ago

Positive experience

Sandra from Brisbane was so helpful in navigating the policy. Thank you so much

Buddy Pet Insurance

7 months ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

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Feefo 인증됨

7 months ago

GREAT SERVICE TO HELP CHOOSE THE CORRECT COVER

Amazing service. Courteous, professional and knowledgeable. Representative was patient and clearly outlined and simply explained the services available to assist me in choosing the right insurance...

자세히 읽기

Buddy Pet Insurance

7 months ago

Hi there, It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa

Anna Hanke

Feefo 인증됨

AUS

7 months ago

Buddy Pet Insurance에 대한 Anna Hanke의 의견:

I took the insurance and I hope it will work for my dog.

The service was excellent. Sherry called me next morning and explained everything I asked. She was very polite and positive. Thank you.

Buddy Pet Insurance

7 months ago

Hi Anna, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

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Feefo 인증됨

7 months ago

I have not used tge service and I have not officially signed up until the 3rd October. So really am unable to give an opinion

Buddy Pet Insurance

7 months ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or require any other assistance in the future. Kind regards, Alisa

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Feefo 인증됨

7 months ago

Well done

Very good and thorough with information and answered questions

Buddy Pet Insurance

7 months ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

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Feefo 인증됨

7 months ago

She was explaining in detail with patience

Helpful information, patience

Buddy Pet Insurance

7 months ago

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Feefo 인증됨

7 months ago

Complaint

Worst experience of my life in regards to insurance. I cancelled the policy and requested the money refund, to receive an email saying that the complaint will be addressed in 30 days taking it out of...

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Buddy Pet Insurance

7 months ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction caused. As this is not how we would like for our customers to feel, we appreciate you raising your concerns. We would like the opportunity to look into this further and understand your feedback in greater detail. We have passed along your comments to our team to look into. Kind regards, Scott

Buddy Pet Insurance

7 months ago

Hi there, I understand that one of our team members has attempted to contact you and an outcome letter was sent to address your concerns. If you have any questions, please reach out to our team. Kind regards, Scott

신뢰할 수 있는 고객

Feefo 인증됨

7 months ago

Nice person on the phone

Buddy Pet Insurance

7 months ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Ann Van Damme

Feefo 인증됨

Dandenong North

7 months ago

Buddy Pet Insurance에 대한 Ann Van Damme의 의견:

Very good customer service

The consultant was Friendly, respectful and knowledgeable. He was patient with explaining what was covered in the policy. When he was unsure he quickly confirmed with his supervisor. More than...

자세히 읽기

Buddy Pet Insurance

7 months ago

Hi Ann, We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

신뢰할 수 있는 고객

Feefo 인증됨

7 months ago