Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Barnard Marcus 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 1,921개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

Although they sold the property quickly they didn't Talk to us and relay important information. we also discovered that we weren't told the truth when speaking directly to our buyers

Paul

Barnard Marcus

8 years ago

Hi there, thank you for taking the time to leave a review of the New Malden branch of Barnard Marcus on Feefo. It is great to hear that your property was sold quickly, but ultimately disappointing to see that you felt as though the communication from the team was lacking somewhat throughout the sales process. We want you to know that we consider each piece of customer feedback that we receive very seriously and have forwarded your comments over to the Branch Manager for their consideration. If you would like to go into further detail about any of the issues that you have mentioned then please feel free to email socialmedia@sequencehome.co.uk and we will be more than happy to take a look at this for you. Best Regards.

Trusted Customer

Feefo 인증됨

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

Honesty, respect when speaking to a customer, and many other things have written a letter of complaint to there head office, compliance department dealing.

Paul

Barnard Marcus

8 years ago

Hello Mr Chughtai, thank you for taking the time to leave a review of the Morden branch on Feefo. We're really sorry that you have felt that you have needed to write a letter of complaint - we take all feedback very seriously and will forward your remarks over to the branch for them to consider. We hope that you find a resolution Mr Chughtai and if you ever need further assistance please forward an email to socialmedia@sequencehome.co.uk - Best Regards.

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

House sale.

Barnard Marcus were did an excellent job in selling my property.

Trusted Customer

Feefo 인증됨

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

Excellent service

Trusted Customer

Feefo 인증됨

Sutton

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

Would definitely use again

Sutton, Surrey branch : Very professional, very friendly, always somebody available who knows about your sale, will always return calls promptly and provided real help and advice to purchasers who...

자세히 읽기

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

good advice , good feed back , good communication , good listener,

Trusted Customer

Feefo 인증됨

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

Need to improve in customer service.

Trusted Customer

Feefo 인증됨

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

Enthusiastic amateurs. Would not recommend.

"Enthusiastic amateurs". Unprofessional company in many regards (not all). Repeatedly failed to honour agreed communications frequency and type; eventually gave notice of termination of sole agency...

자세히 읽기

Paul

Barnard Marcus

8 years ago

Hello Mr & Mrs Macmillan, thank you for taking the time to leave a review of the Surbiton branch on Feefo. It is very disappointing to hear that you felt as though the service from the branch warranted a 1* review. We take customer feedback very seriously and have forwarded your review over to the branch to see if training or customer service can be improved upon in any way, shape or form. If you would like to expand on any issues in any way please feel free to email socialmedia@sequencehome.co.uk and we will be more than happy to look into this further for you. Best Regards. PH

Trusted Customer

Feefo 인증됨

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

All went smoothly, proved to be great value, certainly a win, win for all

Very friendly, supportive and always patient with my persistent inquiries. True to their word and energetic, moved things on well, keeping delays to a minimum even chasing third parties in the...

자세히 읽기

Trusted Customer

Feefo 인증됨

Now Mirfield, Yorkshire

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

Simply the best

From start to finish their service was excellent. On the initial meeting with the agent to value the property they were straightforward and the valuation and advice were good. We had other...

자세히 읽기

리뷰 초대를 받지 못하셨나요?

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

Feefo 리뷰를 신뢰하는 이유는 무엇인가요?

Feefo에 대해 자세히 알아보기