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Barnard Marcus 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 1,921개의 리뷰 보기

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Feefo 인증됨

8 years ago

Team were efficient and polite. Found Zlato Talic the Branch Manager excellent - friendly and professional. The one niggle I had was that at times I felt they had the buyers interest more at heart...

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Trusted Customer

Feefo 인증됨

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

good sales not completed yet

Trusted Customer

Feefo 인증됨

New malden

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

Good

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Feefo 인증됨

8 years ago

Great service.

Great personal service. Suggested open day worked well and short contract was attractive. Good communication. Thanks to everyone at the Morden office.

Trusted Customer

Feefo 인증됨

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

honest and fantastic. house sold in time frame expected and team were wonderful to work with

Trusted Customer

Feefo 인증됨

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

Very happy with our quick sale

Our flat was put under offer in one day and sold to that buyer

Trusted Customer

Feefo 인증됨

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

Good support through sales progression phase.

Initial dealings after going on the market were varied. Sometimes responses were slow to come and feedback lacking. Sales progressions, particularly Michelle Faulkner, have been excellent. Very...

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Trusted Customer

Feefo 인증됨

8 years ago

Barnard Marcus에 대한 Trusted Customer의 의견:

Differently not worth th money

Don't lie to the clients and give feedback on all customers that eventually see your property, at the start of sale I got some feedback then it stopped and Some of the visits didn't even turn up with...

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Paul

Barnard Marcus

8 years ago

Hello Mr Massey, thank you for taking the time to leave a review of the Barnard Marcus team in Croydon. It is really disappointing to see that you felt the service received throughout deserves a 1* review. We take all of our customer feedback very seriously and will forward your comments over to the branch for them to reflect upon. If you would like to forward any further information about the issues that you have encountered then please feel free to send it along to socialmedia@sequencehome.co.uk and we will be more than happy to take a look at things for you. Best Regards.

Trusted Customer

8 years ago

Further to the points above, I was told by your agent that the other person involved in buying my house had the money in his account and had no Chain, which unfortunately was another lie, I was also informed in writing that the house would be completed on the 9/6/17 which was another lie, the house was eventually completed on the 20/7/17 when it should have been on the 14/7/17, after numerous phone calls from me to the agents and my solicitors I think the £10,080.00 I paid you is a ****** cheek as I seem to be doing all the work, it wasn't until I refused to talk to the agent that the manager got involved again unfortunately to late its not for me to them how to run there team (I managed 96 staff at Barclays insurance and I new when someone stepped out of line, I made it my business that's the mark of a good manager)

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Feefo 인증됨

8 years ago

Avoid at all cost

Liars and unprofessional

Paul

Barnard Marcus

8 years ago

Hi there, thank you for taking the time to leave a review of the Croydon branch of Barnard Marcus on Feefo. We're very sorry to hear that you feel this way about the team there. We take all measure of customer feedback very seriously and have forwarded your comments over to the Branch Manager for them to consider. If you would like to go into further detail about your issues then please email socialmedia@sequencehome.co.uk and we will be more than happy to look into things for you. Best Regards.

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8 years ago

Kelly and the team were excellent

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Feefo 인증됨

8 years ago

nightmare - won't use again

Remember that the seller is customer and not the buyer as seller pays the fees listen to sellers requests and follow then - not ignore eg if stated not good to call during office hours best to email...

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Paul

Barnard Marcus

8 years ago

Hi there, thank you for taking the time to leave a review of the Croydon team on Feefo. We are really disappointed to see that you felt as though the customer service throughout the sale of your property did not live up to the standard that you expected. We take all measure of feedback very seriously and have forwarded your comments over to the Branch Manager for them to consider. If you would like to discuss any of the issues you have mentioned in more detail then please feel free to email us at socialmedia@sequencehome.co.uk and we will look into this for you. Best Regards.

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