Book your dream holiday today with Away Holidays, one of the UK’s most popular online travel agents.
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지난 1년 간 점
모두 969개의 리뷰 보기
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Feefo 인증됨
4 years ago
Rubbish. Agent made a mistake with flight times initially which I had to correct and the booking should have been under my name which was clarified as I did the entire booking, not my wife's! Due to...
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Customer Support Team
Away Holidays
4 years ago
Dear Valued Customer,
We regret to note the cause of your disappointments and apologise for any inconveniences caused.
Our booking system automatically generates the booking and tickets in alphabetical order of the last names of the passengers. Therefore the lead passenger and communications sent automatically may be addressed to the passenger whose last name comes first as per the alphabetical order.
We hope that will render us other opportunities to assist you again in your future travels.
Regards,
Away Holidays
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Feefo 인증됨
4 years ago
Initially good but did not follow through and dubious payment methods
I had to pay an extra £70 as the airline changed the flights and the member of staff said this was for a better flight. On checking with the airline they stated it was an operational change so no...
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Customer Support Team
Away Holidays
4 years ago
Dear Valued Customer,
We are sorry to hear that your experience with us hasn't been the best.
Please be informed that the amount of £170.90 was charged for rearranging the transfers to and from the hotel as per the new flight schedule. The charge was not for rearranging your flights. The invoice for the payment also states the same.
For any further clarifications pertaining to this, we would request you to kindly write to us at customercare@awayholidays.co.uk.
Regards,
Away Holidays
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TE
Terry
Feefo 인증됨
Wales
4 years ago
Away Holidays에 대한 Terry의 의견:
Away holidays booking
Nina was very good at organising our trip for 2023. Very responsive to reply and always happy to help with any questions 10/10 from me thankyou nina
Customer Support Team
Away Holidays
4 years ago
Dear Mr Jones,
We are delighted to hear that you had such an amazing booking experience with Nina. She would be humbled and thrilled to hear about your kind review.
Do render us other opportunities to assist you again in your future travels.
Regards,
Away Holidays
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MB
Mr David Burder
Feefo 인증됨
4 years ago
Away Holidays에 대한 Mr David Burder의 의견:
😎😎😎😎
👍👍👍👍👍
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Feefo 인증됨
4 years ago
Away holidays is always the travel agents I use excellent service and great prices. Natalie and Nathan are the best.
Thankyou
Karen
Customer Support Team
Away Holidays
4 years ago
Dear Esteemed Customer,
We are delighted to receive your valuable feedback. It is our commitment to provide such level of services at all times.
We look forward to assisting you again in your future travels.
Regards,
Away Holidays
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4 years ago
Sorry Ethan.
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Feefo 인증됨
4 years ago
efficient service
speedy and efficient service from Teresa, just what I needed.
Customer Support Team
Away Holidays
4 years ago
Dear Esteemed Customer,
We really appreciate your valuable feedback and we are pleased to hear that your concerns have been duly addressed by Teresa.
Do render us other opportunities to assist you again in your future travels.
Regards,
Away Holidays
0
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MB
Mr Paul Bayliss
Feefo 인증됨
4 years ago
Away Holidays에 대한 Mr Paul Bayliss의 의견:
Great thanks
Mason helped us with the booking and all went very smoothly.
Customer Support Team
Away Holidays
4 years ago
Dear Mr Bayliss,
We are glad to receive your valuable feedback and we look forward to assisting you again in your future travels.
Regards,
Away Holidays
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Feefo 인증됨
4 years ago
Fast, efficient service. With good customer care
Hi yes I’d definitely would book again with them. I was taken by the fast response to any queries , Hotel choice was exceptional and well recommended
Customer Support Team
Away Holidays
4 years ago
Dear Valued Customer,
Thank you indeed for sharing your experience in booking with us.
We are looking forward to your continuous support in the future.
Regards,
Away Holidays
1
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Feefo 인증됨
4 years ago
Difficult to deal with after they have your money. They will pass you around until you threaten to get your credit card company involved. I wouldn’t be using them again
Customer Support Team
Away Holidays
4 years ago
Dear Valued Customer,
We are sorry to hear about your experience with us and we would request you to kindly render us another opportunity to repose your confidence in booking with us.
Please write to us at customercare@awayholidays.co.uk with a brief description of your grievances so that we may look into the matter and provide you a resolution at the earliest.
Regards,
Away Holidays
Away Holidays offers to luxury holidays to many of the world’s most popular holiday destinations, with special deals on offer every day. From romantic honeymoons in the Maldives to fly drive holidays in the USA, from worldwide multi-centre trips to incredible safaris, Away Holidays will help your holiday dreams come true. We’re ATOL protected, so your holiday is safe with us. Book your dream holiday today at Awayholidays.co.uk
Away Holidays offers to luxury holidays to many of the world’s most popular holiday destinations, with special deals on offer every day. From romantic honeymoons in the Maldives to fly drive holidays in the USA, from worldwide multi-centre trips to incredible safaris, Away Holidays will help your holiday dreams come true. We’re ATOL protected, so your holiday is safe with us. Book your dream holiday today at Awayholidays.co.uk