Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Away Holidays 리뷰

모두 969개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

4 years ago

Teresa is amazing

Teresa is great. Always so helpful and helps package up great deals that are highly competitive

Customer Support Team

Away Holidays

4 years ago

Dear Valued Customer, We are delighted to hear that you had such amazing booking experiences with Teresa. She would be humbled and thrilled to hear about your kind review. Do render us other opportunities to assist you again in your future travels. Regards, Away Holidays

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Feefo 인증됨

4 years ago

very helpful and clear over the phone when booking

Customer Support Team

Away Holidays

4 years ago

Dear Valued Customer, Thank you for choosing us for your travel arrangements. We look forward to assisting you again in your future travels. Regards, Away Holidays

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Feefo 인증됨

4 years ago

Not very communicative,

I think that our £10k holiday for next April is booked, but once the deposit is paid the service seems to stop. We were promised an invoice within 24hours of payment, that was 10 days ago and despite...

자세히 읽기

Customer Support Team

Away Holidays

4 years ago

Dear Valued Customer, Thank you for taking out the time and sharing your kind review. Such feedbacks helps us in recognizing the key areas to work on and helps us in improving our services further. Looking forward to your continuous support in the future. Regards, Away Holidays

Mr Masood Akhtar

Feefo 인증됨

4 years ago

Away Holidays에 대한 Mr Masood Akhtar의 의견:

Worst holiday experience

Really disappointed with away holidays and their poor customer service and lack of knowledge. We had the worst holiday booking experience as our holiday had to be cancelled whilst at the airport. The...

자세히 읽기

Customer Support Team

Away Holidays

4 years ago

Dear Mr Akhtar, We are sorry to hear that your experience with us hasn't been the best. Please be informed that guidelines pertaining to the covid-19 travel restrictions were shared with you at the time of booking the holiday wherein, it was clearly stated that exemptions for RT-PCR test are only for fully vaccinated travelers and travelers under 12 years of age for arrivals in Dubai. Our records shows that one the passengers aged 14 years did not have a negative RT-PCR test and he completed only one dose of the covid-19 vaccination. Therefore, she was denied boarding at the airport. Upon being apprised of the situation, our travel consultants coordinated with both the airline and the hotel and your holiday package was rearranged. If you concerns remain unaddressed, please do not hesitate to write to us at customercare@awayholidays.co.uk. Regards, Away Holidays

Mr Paul Hodgkiss

Feefo 인증됨

4 years ago

Away Holidays에 대한 Mr Paul Hodgkiss의 의견:

Brilliant

The agent that dealt with me was verily efficient and listened to what I wanted and gave me good advice

Customer Support Team

Away Holidays

4 years ago

Dear Mr Hodgkiss, We are delighted to receive your kind review. Such feedbacks motivates our staff and helps us in improving our services further. Thank you for choosing us. Regards, Away Holidays

Ms Sophie Oconnor

Feefo 인증됨

Watford

4 years ago

Away Holidays에 대한 Ms Sophie Oconnor의 의견:

Great service as always from Rob

Customer Support Team

Away Holidays

4 years ago

Dear Ms Oconnor, Your valuable feedback is much appreciated. We look forward to serving you again in the near future. Thank you for choosing us. Regards, Away Holidays

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Feefo 인증됨

4 years ago

Considerate

They kept me jnformed, and also kept my deposit for two years allowing us to use it on our recent holiday.

Customer Support Team

Away Holidays

4 years ago

Dear Valued Customer, We really appreciate you for taking out the time and sharing your kind review. Do render us other opportunities to assist you again in your future travels. Regards, Away Holidays

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Feefo 인증됨

4 years ago

Helpful customer service and efficient booking. We've been with Away Holidays several times and would recommend them.

Customer Support Team

Away Holidays

4 years ago

Dear Esteemed Customer, Your valuable feedback is much appreciated. We look forward to serving you again in the near future. Thank you for choosing us. Regards, Away Holidays

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Feefo 인증됨

4 years ago

Great service

Ian at Away is my go-to person for holiday booking. Super helpful, polite, efficient and patient!! Away are always cheaper than anyone else I have ever looked at too - especially for Dubai

Customer Support Team

Away Holidays

4 years ago

Dear Valued Customer, Thank you for trusting us with your travel arrangements. We will strive to offer the best deals and deliver the highest quality of services at all times. We look forward to assisting you again in your future travels. Regards, Away Holidays

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Feefo 인증됨

4 years ago

Excellent Service

1st class service from Brooklyn. Kept informed during booking and after service prior to holidaying. Recommended.

Customer Support Team

Away Holidays

4 years ago

Dear Esteemed Customer, It is indeed a delight to receive your valuable feedback. We are pleased to hear that you were duly assisted by our travel consultant, Brooklyn. We look forward to serving you again in the near future. Regards, Away Holidays

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Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

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