I have always had an exceptional experience dealing with Grand Illusions. Not only is the website welcoming and user friendly there is almost a personal connection when I watch the products...
Bought several items, most of which are excellent, but one I was disappointed with. Grand Illusions read my review and wrote to me saying it must have been faulty and sent me a replacement, all...
The site seems fine and has a good selection of interesting items. I don't remember shipping being particularly speedy, but I don't know if that can really be helped on your end.