Thank you for your positive 5* review. It's great to hear you've experienced good service from us while setting up your new Personal Health plan. Please do let us know should you have any queries.
商品のレビュー
Angela Hurst
William Russell
5 years ago
Many thanks for your fantastic 5* positive review, we appreciate you taking up a new Health Plan with us and look forward to assisting you going forwards.
Thank you for your positive review and comments. It's good to know you would recommend our services, we're happy to have assisted you with your Personal Health plan renewal again this year and if you wish to recommend us, please make the most of our recommend a friend incentive!
商品のレビュー
Angela Hurst
William Russell
5 years ago
Many thanks for your comments
購入日: 17/06/2021
0
共有
IT
Ignacio Torresi
Feefoに#よる#検証#済み
5 years ago
Ignacio TorresiのWilliam Russellに関するコメント:
Fast in responding queries and reimbursing medical costs. Makes me feel safe wherever I go.
Angela Hurst
William Russell
5 years ago
Thank you so much for your positive 5* review and lovely comments. It's so nice to hear we're getting things right and that you feel safe while covered by William Russell for your Personal Health Plan. Thank you again for getting in touch!
Consider paying upfront instead of customers applying for refund. Yearly executive check up should be included with or without doctors recommendations. Too expensive for too less services.
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with our claiming process. We do offer direct billing for many customers in many countries, please take a look at our website to see if any of the areas we cover would be of assistance to you. We also provide well-being benefits within our Silver and Gold plans. We would really like to understand more about your experience and how we can improve this going forward. If you are happy to discuss this further, please can you contact me at enquiries@william-russell.com. Thank you again for getting in touch.
商品のレビュー
Angela Hurst
William Russell
5 years ago
Many thanks for your comments.
購入日: 26/06/2021
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Too slow To review claims. 2-3 weeks? Ridiculous.
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service and excellent medical cover for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. If you are happy to discuss this further, please can you contact me at enquiries@william-russell.com. Thank you again for getting in touch.
Thanks so much for your positive 5* review. It's nice to hear that we have made renewing our plans post Brexit nice and easy for our customers. We appreciate you taking the time to leave us your comments.
商品のレビュー
Angela Hurst
William Russell
5 years ago
Many thanks for your feedback.
購入日: 26/06/2021
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Clear. Responsive
Angela Hurst
William Russell
5 years ago
We appreciate your positive review. Thank you for renewing your Personal Protection Plan for another year, we look forward to helping you for years to come!
Very friendly and efficient. In such times it would be nice to have a loyalty program for recurring patrons.
Angela Hurst
William Russell
5 years ago
Thank you for your positive review. We appreciate your comments and would like to add that we are always developing our products in order to provide our customers with a complete and robust plan that meets their needs each year.
商品のレビュー
Angela Hurst
William Russell
5 years ago
Thank you for your comments, which will be passed on for review.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.