so far it's been pretty negative. Payment done over a week ago, and still no insurance certificates or "proof" of insurance.
James
William Russell
9 years ago
Hi Bruce,
I've looked in to your account and you are covered but we are awaiting some documentation from yourself before we can issue your certificate of insurance. If you would like, email me at james.larter@william-russell.com and I will ask someone from our Dubai office to call you to discuss. James
ME
Member
9 years ago
Actually this is not true. Your company finally issued the insurance certificate, but despite having all passport copies etc., you still spelled the names wrongly of 2 of my family members. Not impressed.
James
William Russell
9 years ago
Hi Bruce. I've asked our Dubai office to contact you to clarify this for you. James
商品のレビュー
James
William Russell
9 years ago
Hi Bruce, I've been informed that you are on 2016 rates so there is no increase expected. There may have been some confusion with your broker. If you would like, email me at james.larter@william-russell.com and I will ask someone from our Dubai office to call you to discuss. James
ME
Member
9 years ago
I was informed that there would be an automatic increase of at least 12% from 2017 - despite the fact that we don't even have the insurance certificate, and we obviously have NOT A SINGLE CLAIM. hoW CAN YOU POSSIBLY JUSTIFY THIS?
James
William Russell
9 years ago
Hi Bruce. I've asked our Dubai office to contact you to clarify this for you. James
Without thought or further questioning my previously injured knee was left out of the coverage. I work in an office, without the knee I can still work. It proves that systems are more important than...
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James
William Russell
9 years ago
Hi Eelco, Thank you for your review and we are sorry that you feel you have had a bad experience. We are quite clear that we exclude pre-existing medical conditions but we are happy to discuss your concerns with you if you would like to send an e-mail to james.larter@william-russell.com. Thanks, James
The concerns I had were addressed appropriately and professionally buy Julie. Just be careful calling your customer brusque. There is a thin line between brusque and direct. We Dutch are incredibly...
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.