Independent provider of international health, life & income protection insurance.
サービス
4.5
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商品
4.5
/5
5
4
3
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1
119
32
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165
去年の評価数:
すべて( 1,631件)のレビューを表示中
ME
Member
9 years ago
MemberのWilliam Russellに関するコメント:
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購入日: 10/04/2017
0
共有
ME
Member
9 years ago
MemberのWilliam Russellに関するコメント:
Very fast response time, and handled the matter very professionally. I was reimbursed everything and have recommended your service to a number of friends. Keep up the good work!
購入日: 07/04/2017
0
共有
ME
Member
9 years ago
MemberのWilliam Russellに関するコメント:
Straighforward claims process and no quibble claims processing. Also always easy to deal with via e-mail.
Allow client to input/fill their claim by internet or app rather than asking to fill a long form.
Mostly, they just shouldn't increase the premium without any feedback/explanation.
In the end, I...
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James
William Russell
9 years ago
Hi Yves, I'm sorry to hear that you feel you have had a poor experience from us. I have fed this back to the relevant teams and we are making changes to some of the processes you have mentioned. With regards to price increases, these happen for a variety of reasons but our increases do compare favourably with a number of other insurance companies. JL
商品のレビュー
購入日: 07/04/2017
0
共有
信頼できるカスタマー
9 years ago
Yes I will recommend them and buy from them again
購入日: 07/04/2017
0
共有
ME
Member
9 years ago
MemberのWilliam Russellに関するコメント:
Generally, you are providing a good services however sometime the questions asked for approvals are not sounding logic. This may delay approvals for specific services where a quick response is...
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購入日: 07/04/2017
0
共有
信頼できるカスタマー
9 years ago
We didn't like the approach of pushing to do the transfer day yes and day although we still had 3 weeks to do the payment. I understand they want to get the comission asap but not only does look...
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James
William Russell
9 years ago
Hi. Thank you for your feedback and I'm sorry to hear about your experience with one of our brokers. We have let them know about this and asked them to speak with you directly. JL
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.