William Russell レビュー

Merci pour votre avis positif et votre note. Nous apprécions beaucoup vos commentaires et sommes très heureux d'apprendre que vous êtes satisfait du service rapide que vous avez reçu de notre part et que vos réclamations ont été traitées efficacement.

Thank you for your review. We do understand that health insurance can indeed be confusing with the many benefits, options and the terms and conditions. Because of this we have put together a very useful guide to the personal health plans which provides helpful information about the key benefits of each plan and provides simple tips on how to tailor your plan to your needs. We are more than happy to call you and talk through anything that you are unsure of so if you do ever need our assistance, please get in touch on +44 1276 486455 or send us an email to enquiries@william-russell.com with your telephone number and we'll call you back. Thanks again for taking the time to get in touch.

Thank you for your review. We endeavour to respond to all emails within 24 hours, I do apologise if you have experienced a delay in receiving a response to your correspondence in the past. Should you need an immediate response going forward, you can call us on +44 1276 486455 and we will be able to assist you straight away. Thank you for taking the time to get in touch.

Many thanks for your positive 5 star review! We are delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.

Thank you for taking the time to contact us with your feedback. We appreciate our customers taking the time to review our service and hope to learn from both positive and negative reviews. The reviews are entirely voluntary but we do welcome your comments.

Thank you so much for your 5 star review and for for taking the time to leave your positive feedback about your William Russell health insurance plan. We are so pleased to hear that you remain happy with the service you have received and look forward to administering your plan going forwards.

Thank you for your review. Whilst we appreciate that premium increases are an unwelcome part of health and life insurance unfortunately it is also necessary for many reasons including but not limited to age, location and medical inflation. We try to allow for as much review time pre-renewal as possible and we are more than happy to talk through each renewal to ensure our customers have the cover they need at a price they can afford. We do appreciate you taking the time to leave us your thoughts.

Thank you for your review. We are glad to hear that you are happy with the service you've received from our team. We do appreciate that insurance can be expensive and any increase at renewal unwelcome. Our Policy Services team are more than happy to provide options, information and quotes at renewal enabling our customers to choose a plan that suits their circumstances, needs and budget. We very much appreciate you taking the time to get in touch with your valuable feedback.

Thank you for your positive review. Your comments have been passed on to Donna who was very happy to hear she was able to provide you with the support and help you needed during your renewal process.

Many thanks for your positive review. We are pleased to hear you were happy with the service you received and apologise again for the quote error. We really do appreciate you taking the time to provide us with your valuable feedback.