William Russell レビュー

Many thanks for your positive 5* review. We are delighted to hear that you are pleased with the service that you have received from our team. We sincerely thank you again for taking the time to comment.

Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received from us. Please do take advantage of our 'Recommend a Friend' scheme where you and your friend can receive an Amazon voucher. All the details can be found on our website here: https://www.william-russell.com/recommend-a-friend/. Thanks again for your feedback.

Thank you for taking the time to contact us with your positive 5* feedback. We are so pleased to hear that you remain happy with the service you have received while renewing your Personal Health Plan.

Thanks so much for your fantastic 5* review! Your comments have been passed to Donna and she was so pleased to hear this! We look forward to administering your plan going forwards. Thanks again for your feedback.

Thank you for taking the time to leave us your comments. We do apologise that you did not have a good experience during your renewal. We always wish to provide the best service possible. We have fully taken your comments on board and will use this going forward to improve our customer experience. We do very much appreciate you remaining a customer of William Russell and we hope that you enjoy the service you receive from our team in the future.

Thank you for your fantastic 5 star review! We're so pleased to hear that your experience in setting up your new health policy with us was so positive and we look forward to assisting you with your plan going forwards. Our claims team are always on hand to assist you along the way should you ever have the need to make a claim. Thank you again for taking the time to comment.

Thank you for your review. Unfortunately, premium increases are a necessary part of health insurance for many reasons. This page on our website gives details about how we calculate our premiums and also how the current pandemic may affect hospital costs in the future:- https://www.william-russell.com/international-health-insurance/how-we-calculate-your-health-insurance-premium/. We thank you for taking the time to get in touch.

Thank you for your 5 star positive review! I'm pleased to hear that even though you weren't able to find the correct number to call that our claims team were happy to help and send what you needed! We are currently updating our website to ensure it's more user friendly so I hope going forwards, it makes us much easier to get in contact with. We very much appreciate your kind comments.

Thank you for your fantastic rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us! Thanks again for taking the time to comment.

Many thanks for your 5 star positive review. We are so pleased to hear that you are happy with the quick, and sympathetic service you have received from our team. We sincerely thank you again for taking the time to comment.