Wendy Wu Tours レビュー

Thank you for letting us know of your satisfaction of your tour and the service you received during your booking process - We will be sure to pass on your comments to Liz - who i am sure will be pleased with your kind words. Kind regards, Junior

Thank you for posting your comments and letting us know of your experiences while on tour with us and we regret any disappointment you may have experienced in relation to some aspects of your tour. The optional extra tours which are offered tend to change due to location and availability and are best advised locally about the types of experience on offer. You can find information about this in our brochure but we acknowledge that you feel this information should be made clearer. We will look into your comments about your guide as we regret you feel you did not receive the service which is in line with our expectations. Your further comments have also been duly noted for the continuous improvement of our touring. We hope you have returned with some great memories of your trip to China which will last a long time to come. Kind regards, Lorraine

Thank you very much for posting your comments and views online, we are delighted to hear your comments as we pride ourselves on the high levels of customer service we adhere too and are committed to customer satisfaction - Your comments make it all worthwhile! We are looking forward to welcoming you on tour with us and will endeavor to live up to and exceed your expectations. Please let us know how your trip goes upon your return. Kind regards, Lorraine

Great! We love to hear all your experience on tour and we are pleased to find you had an trip which has 'Whetted' your appetite for China and Asia also. We are pleased your guides provided you with a service which allowed you to have a stress- free tour which allowed you to appreciate the wonders of China! We would love to show you more of this vast and fascinating location along with any friends or family you may recommend to us. Look forward to seeing you again in the not too distant future. Kind regards, Lorraine

Thank you for taking the time to post your comments following your tour and we sincerely regret you did not enjoy your time in China with us. With our group tours it can be hard to please everybody as passenger interests may differ and the itinerary will need to be completed. it sounds as though our Private tours would suit you better as you can visit attractions at your own pace and not that of the tour group. As it is tour, your hotels are usually located near to attractions to reduce travelling times. We hope you will travel with us again in the future so we can demonstrate how travelling to China on the right product for you, can be an unforgettable experience. Kind regards, Lorraine

Thank you for taking the time to post your comments and make us aware of your experience while on tour. We regret any disappointment experienced with regards to your accommodation at the Base Camp which are very basic accommodation and as you are aware options are limited in that particular area. nonetheless, we hope you have otherwise had some enjoyable aspects of your tour and wish you to travel with us again in the future. Kind regards, Lorraine