Customer service was excellent. Showed us various fans that would be suitable for our situation. Price and quality of fans is great!
商品のレビュー
購入日: 11/02/2026
0
共有
BF
beverley fryer
Feefoに#よる#検証#済み
6 months ago
beverley fryerのUniversal Fansに関するコメント:
excellent
商品のレビュー
購入日: 17/02/2026
0
共有
RI
Richard
Feefoに#よる#検証#済み
AUS
6 months ago
RichardのUniversal Fansに関するコメント:
Order came on time and as expected
商品のレビュー
購入日: 02/02/2026
0
共有
KS
Ken Spiden
Feefoに#よる#検証#済み
AUS
7 months ago
Ken SpidenのUniversal Fansに関するコメント:
Very difficult to order on line unable to pay online unless you were a business
Product
Universal Fans
6 months ago
Thank you for your feedback and we’re sorry for the confusion with your order.
The order was placed using the bank transfer payment option, which does not process payment automatically through the website. As the transfer hadn’t been completed, the order remained pending in our system.
When you contacted us, we confirmed that no funds had been taken and arranged for the unit to be drop-shipped from the manufacturer as quickly as possible to help minimise delays.
We understand timing is important during a building project and apologise for the frustration caused.
商品のレビュー
Product
Universal Fans
6 months ago
Thank you for your feedback and we’re sorry for the confusion with your order.
The order was placed using the bank transfer payment option, which does not process payment automatically through the website. As the transfer hadn’t been completed, the order remained pending in our system.
When you contacted us, we confirmed that no funds had been taken and arranged for the unit to be drop-shipped from the manufacturer as quickly as possible to help minimise delays.
We understand timing is important during a building project and apologise for the frustration caused.
Excellent Customer service experience at the shop. They did calculations and shown me the capacity of the fan and recommended the appropriate fan for my requirements.
