Had a warranty claim and they have just put me on to the manufacturer’s instead of dealing with the problem for me.
I am now being stuff around with company wanting to change parts to try and remedy...
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Vanessa
Universal Fans
2 years ago
Thanks for your feedback. The manufacturer warranty is entirely optional as advised to our customers, given they can attend in home with an appointed electrician and at no cost to the customer.
Of course, we’re always happy to offer a direct replacement, if preferred. Regarding the warranty itself, manufacturers as well as ourselves, want to be as environmentally responsible as possible depending on the issue at hand it may be just a part replacement and there would be no point replacing an entire fan if the issue can be resolved with this. If you require any assistance with your warranty claim, please let us know.
商品のレビュー
Vanessa
Universal Fans
2 years ago
Thanks for your feedback. The manufacturer warranty is entirely optional as advised to our customers, given they can attend in home with an appointed electrician and at no cost to the customer. Of course, we’re always happy to offer a direct replacement, if preferred.
I installed two fans recently, 52 inch and 60 inch. I just wish I had done it years ago. They look great and are very effective. My older double brick house with 10 foot ceilings and no air...
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購入日: 27/12/2023
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Leo Kyriakopoulos
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Clayton
2 years ago
Leo KyriakopoulosのUniversal Fansに関するコメント:
Exceptionally great service from Peter in the showroom who had the time and patience to show us and explain the different types of fans that was needed for our rooms. The fans are very silent and the...
