The sales person was very pleasant to deal with.She offered advice.I also received the goods in a very timely manner .This was fantastic as i know it would be very difficult for business due to...
Communication with customer was excellent during the online process.
The good quality of the product was appreciated.
As was the efficiency of the company to supply the product
I had to exchange a fan I bought and they were very helpful and agreed to exchange as I had not opened it. Was able to get the correct fan from their large range.
Efficient service, but fan not working to expectations.
Customer Service
Universal Fans
6 years ago
Hi there, sorry to hear that this fan isn't working as you'd hoped. It's not clear from your comments whether the fan is powerful enough for your location or if this warrants further investigation. We would be happy to advise you further, can you please email service@universalfans.com.au and let us know the dimensions of your bathroom.