Very poor service - they send you the incorrect product and take forever to refund your purchase.
Josh
TonerGiant.co.uk
7 months ago
Hi There,
Thank you for taking the time to review your recent order with us here at TonerGiant.
I can see from the case you currently have open that the returns details were sent over to you, and we are currently waiting for the returned items to be received and booked back in by our warehouse team. Once this has been completed, the refund will be processed back onto your original payment method.
I am truly sorry for any inconvenience that may be caused by any delays.
Cartridges were not compatible and would not work. Did eventually get a refund which was good but was asked for a lot of information and evidence that made no difference to what I was saying about...
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Josh
TonerGiant.co.uk
7 months ago
Hi There,
Thank you for taking the time to review your recent order with us here at TonerGiant.
I'm sorry to hear the items you ordered were not compatible with your machine. I believe this is down to a recent HP update that has corrupted the software in the chips we program into the cartridges.
I am truly sorry for any inconvenience these issues may have caused, and am glad to hear your query was dealt with in a quick and satisfactory manner.
商品のレビュー
Josh
TonerGiant.co.uk
7 months ago
Hi There,
Thank you for taking the time to review your recent order with us here at TonerGiant.
I'm sorry to hear the items you ordered were not compatible with your machine. I believe this is down to a recent HP update that has corrupted the software in the chips we program into the cartridges.
I am truly sorry for any inconvenience these issues may have caused, and am glad to hear your query was dealt with in a quick and satisfactory manner.
購入日: 12/01/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
7 months ago
Does not fit.
Josh
TonerGiant.co.uk
7 months ago
Hi There,
Thank you for taking the time to review your recent order with us here at TonerGiant.
I have raised a case on our system, and sent an email over asking for some more information, so we can get this resolved for you.
Excellent company to deal with. Fast delivery and good prices
商品のレビュー
購入日: 05/01/2026
0
共有
AT
Atul
Feefoに#よる#検証#済み
7 months ago
AtulのTonerGiant.co.ukに関するコメント:
The toner sent was not compatible as the printer did not recognise it
Josh
TonerGiant.co.uk
7 months ago
Hi There,
Thank you for taking the time to review your recent order with us here at TonerGiant.
I have created a case on our system and sent you an email to gauge some further information, as I believe this may be a very simple fix where you need to reset the toner counter on your machine.
商品のレビュー
Josh
TonerGiant.co.uk
7 months ago
Hi There,
Thank you for taking the time to review your recent order with us here at TonerGiant.
I have created a case on our system and sent you an email to gauge some further information, as I believe this may be a very simple fix where you need to reset the toner counter on your machine.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.