It was called a toner pack but later it transpired it was split into 2 separate deliveries of 2 cartridges in each. Luckily I was available to accept the revised delivery!
I was worried that my HP printer would not accept your compatible cartridge as I have had trouble in the past. I was assured by your statement "guaranteed to work" and took a chance buying a set. ...
Shockingly poor experience
Really poor experience with this company. I ordered Samsung compatible toner which is extremely poor quality. Every print out is coming out dirty and streaked and the...
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Josh
TonerGiant.co.uk
7 months ago
Hi There,
Thank you very much for taking the time to review your recent order with us here at TonerGiant, and I'm sorry to hear your experience wasn't as great as we expect you to find it.
I have looked over the details of the order, and can see that images provided re the faulty item show this to be a genuine branded product, but the order was for a compatible own brand product. As explained when I called you, the branded and unbranded toners are housed at different locations to ensure a mis-pick featuring the same branded and unbranded product cannot occur. Therefore the reason we have not been able to accept responsibility for the leaking toner is due to this not being the cartridge we sent on this order.
I'm truly sorry for any inconvenience this may have caused.
商品のレビュー
Josh
TonerGiant.co.uk
7 months ago
Hi There,
Thank you very much for taking the time to review your recent order with us here at TonerGiant, and I'm sorry to hear your experience wasn't as great as we expect you to find it.
I have looked over the details of the order, and can see that images provided re the faulty item show this to be a genuine branded product, but the order was for a compatible own brand product. As explained when I called you, the branded and unbranded toners are housed at different locations to ensure a mis-pick featuring the same branded and unbranded product cannot occur. Therefore the reason we have not been able to accept responsibility for the leaking toner is due to this not being the cartridge we sent on this order.
I'm truly sorry for any inconvenience this may have caused.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.