Emailed twice and phoned to get clarification on conflicting wording in their documents. Got zero response from Tick. Cancelled the insurance
David Mayo Pardo
Tick Travel Insurance
2 years ago
Hi there,
I am sorry to hear about your experience. We always aim to get back to customers as soon as possible and we apologise if this wasn't the case with your enquiry. I have sent your feedback to our customer service team and they will review what happened.
Kind Regards,
The Tick Insurance Team
信頼できるカスタマー
2 years ago
Also requested a FULL refund prior to departure and STILL have not had any response or refund to date.
Extremely disappointed!
David Mayo Pardo
Tick Travel Insurance
2 years ago
Hi there,
I have escalated this to our team and someone will review your case and issue the refund asap.
Regards,
The Tick Insurance Team
I think this is the best yet cheapest travel insurance i have ever purchased, especially given that we are older which often means insurance is more expensive. I'm so happy i found Tick Travel...
さらに表示
購入日: 16/03/2024
3
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Easy to purchase although annual travel is better value if you travel slot.
