Inspiring and empowering customers to read, learn, create and play
サービス
3.2
/5
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556
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1,284
去年の評価数：
すべて（ 269,282件）のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
8 months ago
Excellent service
The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
8 months ago
Gifts
Orderd items came nxt day delivery really good value
0
共有
JL
JLM
Feefoに#よる#検証#済み
GBR
8 months ago
JLMのThe Worksに関するコメント:
Hopeless customer service
As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...
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Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
共有
KM
Kirstin Maloney
Feefoに#よる#検証#済み
GBR
8 months ago
Kirstin MaloneyのThe Worksに関するコメント:
Very slow delivery - be prepared
Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...
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Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
共有
BM
Barnara Mitchell
Feefoに#よる#検証#済み
8 months ago
Barnara MitchellのThe Worksに関するコメント:
My Favourite
Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me.
I also value the range of...
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0
共有
HK
Hayleigh Kemp
Feefoに#よる#検証#済み
GBR
8 months ago
Hayleigh KempのThe Worksに関するコメント:
Terrible
Never received my items and waited a month for any information and refund
1
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
8 months ago
Great Value
Good choice of books, great value and quick delivery.
0
共有
CJ
Chris Jones
Feefoに#よる#検証#済み
GBR
8 months ago
Chris JonesのThe Worksに関するコメント:
The works, works
Excellent service, great delivery
0
共有
MD
Mavaurneen Daynes
Feefoに#よる#検証#済み
8 months ago
Mavaurneen DaynesのThe Worksに関するコメント:
Excellent
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
8 months ago
Order cancelled by The Works at last minute
Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
