Inspiring and empowering customers to read, learn, create and play
サービス
3.2
/5
5
4
3
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1
556
100
75
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448
1,284
去年の評価数：
すべて（ 269,282件）のレビューを表示中
CI
Carol Ives
Feefoに#よる#検証#済み
6 months ago
Carol IvesのThe Worksに関するコメント:
Sadly not a fast enough service for modern day.
It was slow,I was notified quite late that my order could not be fullfilled and i was sent two wrong items.
I love the store but live 15 miles away but i would not order online again which is a shame
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order took longer than expected with incorrect items.
Please contact Customer service on 0121 313 6050 or email enquiries@theworks.co.uk.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards ,
The Works.
0
共有
EA
Elfa Allnutt
Feefoに#よる#検証#済み
GBR
6 months ago
Elfa AllnuttのThe Worksに関するコメント:
Service second to none.
Excellent as always.Have been using The Works. since beginning of ‘covid’ and always had excellent service.Easy to browse and place order.Delivered within 2-3 days.Order always correct,securely...
さらに表示
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Excellent
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Several items missing from parcel
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
共有
DS
Denise Simpson
Feefoに#よる#検証#済み
GBR
6 months ago
Denise SimpsonのThe Worksに関するコメント:
Jigsaws
Ordered on line some jigsaws puzzles and the service was quick got them in four days jigsaws
0
共有
EA
Esther J Fenton-Allen
Feefoに#よる#検証#済み
GBR
6 months ago
Esther J Fenton-AllenのThe Worksに関するコメント:
Order from The Wirks
Everything was dealt quick and I was kept up to date every step of the way.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Good service
Easy ordering and everything went as predicted.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 months ago
Lovely service
Lovely, staff were friendly and helpful.
I paid for my goods quickly and was made to feel very welcome in the store
0
共有
HO
Holly
Feefoに#よる#検証#済み
GBR
6 months ago
HollyのThe Worksに関するコメント:
Damaged books
Awful. Notified that books were damaged beyond repair in transit after waiting nearly a week for delivery. Had to arrange a last minute present due to this. Will not be using online service again
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was not delivered due to being damaged at the couriers.
Our records show that our customer service team have issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
共有
SM
Stacey Mitchell
Feefoに#よる#検証#済み
GBR
6 months ago
Stacey MitchellのThe Worksに関するコメント:
A great bargain
The service I received was outstanding. A very straightforward method of shopping. The selection was vast and I was able to read reviews before I brought my granddaughter a whole collection of books....
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
