Fast dispatch, and great packaging. Only downside is that I ordered at a weekend, and didn't get a confirmation until the Monday. Other than that it was perfect.
The assistant didn't appear to listen or understand the delivery address being different to inv address, and subsiduently delivered incorrectly.
THE WHOLESALE GLASS CO.
THE WHOLESALE GLASS CO.
10 years ago
Thank you for your feedback and we apologise for any inconvenience caused. There may have been a misunderstanding because the same address was provided for both billing and delivery address. Our system automatically sends confirmation emails which are later followed by dispatch update emails and we specifically advise customers who place orders offline to check their order confirmation emails if anything is not clear. This email includes information about the order which allows customers a chance to make alterations before we dispatch.
Robert
Web Manager.