The Skirting Board Shop レビュー

Thank you for your feedback, and we’re sorry to hear that your samples have not arrived. This is certainly not the experience we want for our customers. Please contact our customer service team with your order details so we can investigate what has happened and work to resolve this for you as quickly as possible.

Thank you for your feedback. We’re sorry to hear your samples didn’t arrive, especially after what sounds like a smooth ordering experience on our website. We also apologise for the follow-up emails asking for feedback, which we understand would have been frustrating in these circumstances. This is not the service we aim to provide, and we’d really like the opportunity to investigate what happened and put things right. Please contact our customer service team with your order details so we can look into this for you.

We’re very sorry to read about your experience and sincerely apologise for the delay with your order. Unfortunately, your order was missed by our warehouse on the original delivery date, and we completely understand how disappointing it is that the revised delivery promise was also not met. This is not the standard of service we strive to provide. We are actively investigating what went wrong with both the warehouse and delivery process to ensure your order is resolved as quickly as possible and to help prevent this from happening again. Thank you for bringing this to our attention and for your patience while we work to put this right.