The Skirting Board Shop レビュー

Thank you for your review. We’re sorry to hear that you didn’t receive your sample as expected. After looking into this, the sample in question is currently out of stock, which is why it was not included with your order. We understand how disappointing this can be, especially if you were looking forward to trying it. We’re working to restock as quickly as possible, and we appreciate your patience and understanding. If you have any questions or would like help choosing an alternative, please feel free to get in touch with us.

Thank you for your feedback. We’re sorry to hear that the product wasn’t what you were expecting. As an MDF specialist, the majority of our products are manufactured using MDF. We do clearly state this within the product specifications on the product page, where it confirms that the item is made from veneered MDF rather than solid oak. We understand how this may have been overlooked and appreciate your comments regarding clarity and pricing. Your feedback is valuable, and we will continue to review how we present this information to ensure it’s as clear as possible for all customers. If you have any further questions or need assistance, please feel free to get in touch.

We’re very sorry to hear about the delay with your order and completely understand your frustration. Please be assured that our team is currently looking into this as a priority with both the warehouse and delivery team. We understand that the missed original delivery and the failed next-day promise are extremely disappointing, and this is not the level of service we aim to provide. We’re working to get an update for you as quickly as possible and appreciate your patience while we investigate this further.