I love my tentbox my problem is the customer service which is poor.
Neill
TentBox
3 years ago
Hello,
Thanks for your feedback. We're glad to hear you love your TentBox, and to have you as part of the TentBox community.
Please accept my apologies that your down blanket didn’t arrive with your TentBox. As I explained via email, our order management system didn't sort your order correctly hence the delay. We have now dispatched your down blanket, and we hope it keeps you warm in all your adventures through 2022 and beyond!
Thanks again,
Neill
The TentBox Team
The engineering of this tent is incredible.Easy to set up and I just love the reward of pitching up and then being able to gaze at the stars. I’d recommend using an added mattress for that extra...
Fantastic service. Great after sales aswell. The Velcro on my cover had come away emailed and was sent a new one straight away that had been stitched on so it can’t happen again.
Excellent sales service and response. Instructions clear, and the tent looks and feels awesome
商品のレビュー
0
共有
信頼できるカスタマー
3 years ago
購入日: 22/10/2021
Tent box were prompt in their delivery of it to me. So far there has been no need to speak with anyone so couldn’t express an opinion on customer service. They do always reply to questions on the...
Tentbox have been brilliant, from there support prior too purchasing the product all the way to aftercare. we only have had one small issue and the customer service team where very helpful and got...
Tent arrived well packaged and we were kept informed from order to delivery. Wish we had known about your 3 day offers though as we would have waited for the next sale and saved £300!
Everything was great, the tentbox wasn't in stock when we ordered but we were communicated with as soon as it was and when it would be delivered. Couldn't fault the service.
