Product arrived in good time and was as ordered. Service was faultless.
商品のレビュー
購入日: 27/03/2021
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
fast delivery
商品のレビュー
Vickie Hawley
sousvidetools.com
5 years ago
Thank you for taking the time to leave feedback, I understand our customer service team has reached out to try and understand why you have experienced these issues so we can put this right for you. I hope this has been resolved for you.
Customer service lacks knowledge. They simply are trying to sell rather than give you some genuine information.
Vickie Hawley
sousvidetools.com
5 years ago
Thank you for taking the time to leave feedback, I believe after speaking to our sales manager you were happy with the information provided. Thank you for highlighting the errors in our team members product knowledge so we could put this right.
商品のレビュー
Vickie Hawley
sousvidetools.com
5 years ago
Thank you for taking the time to leave feedback, you are correct that this isn't the same stone as the grills imported from Japan. We have worked tirelessly with a UK manufacturer to create a natural product that has the same qualities as the Japanese imports. Our stones have been independently tested and verify to ensure that this is the case, being made in the UK we also have control over supply and consistency so I am disappointed to see your comments, especially as overall feedback has been very positive on this product.
I could not believe how quickly & efficiently the gift to my niece was delivered to her in the highlands of Scotland. She was delighted with her gift and she loved how solid the stainless Food...
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商品のレビュー
購入日: 28/03/2021
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Efficient ordering system, kept informed throughout and delivered exactly on time. Basically hassle free.
