Excellent- very swift response to a query and the bracelets were delivered very soon afterwards. Beautifully packaged in a keepsake box with a jewellery cloth pouch to keep the bracelets clean. The...
Silver Mail have a wonderful selection of simple jewellery. The quality is good, all .925, the delivery is fast & the packaging is excellent. The goods come in a pouch within a box & a little extra...
I ordered a silver chain which arrived very tarnished. I appreciate silver does tarnish over time but at a cost of over £70 I would have expected it to arrive in good condition. I raised this...
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Customer Service
Silver by Mail
9 days ago
Thank you for your feedback, we are sorry to hear that your chain arrived tarnished. All items are quality control checked prior to dispatch and therefore this should not have arrived this way, for which we apologise. In all cases we do ask for the item to showing as being returned before a replacement can be sent. Kind regards Jane@Silver by Mail
商品のレビュー
Customer Service
Silver by Mail
9 days ago
Thank you for your feedback, we are sorry to hear that your chain arrived tarnished. All items are quality control checked prior to dispatch and therefore this should not have arrived this way, for which we apologise. In all cases we do ask for the item to showing as being returned before a replacement can be sent. Kind regards Jane@Silver by Mail
