Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

Run4Itのレビュー

すべて（ 12,956件）のレビューを表示中

信頼できるカスタマー

8 years ago

Poor customer service

I ordered my shoes online, to pick up in my local shop. A week after ordering I phoned Customer Services to find out where my shoes were. I was told they were in stock in the store so I could have...

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Kirsty

Run4It

8 years ago

Hi, we take all feedback seriously so thank you for providing yours. I understand your frustration at your experience with us - this is not the service we aim to provide here. I did email you about your feedback and wanted to inform you that during the time you placed your order we were having technical issues with our automated emails. We only found out about this recently but this error is now fixed and won't happen again. I do apologise that this technical issue affected your order.

I am also sorry to hear that you felt our Customer Service Team were quite dismissive. I have passed your comments across to the team to ensure this does not happen again. Thanks, Kirsty - Online Customer Service Manager

商品のレビュー

購入日: 19/02/2018

Runner

8 years ago

RunnerのRun4Itに関するコメント:

Good quick service, would recommend.

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We are happy to hear that you would recommend us and that the service was good. I have passed your comments across to the team and we look forward to dealing with you again in the future. Thanks, Kirsty - Online Customer Service Manager

商品のレビュー

購入日: 13/02/2018

Runner

8 years ago

RunnerのRun4Itに関するコメント:

Great Service

Very slick website and click and collect service. Highly recommended!

商品のレビュー

購入日: 06/03/2018

信頼できるカスタマー

8 years ago

Quick delivery and good price!

購入日: 13/02/2018

信頼できるカスタマー

8 years ago

Quick delivery and good service as always

Kirsty

Run4It

8 years ago

Hi, thank you for your review. I'm glad to hear you received your order quickly and that the service was good. We aim to please :). We hope to deal with you again in the future. Thanks, Kirsty - Online Customer Service Manager

購入日: 09/03/2018

Runner

Port Seton

8 years ago

RunnerのRun4Itに関するコメント:

Very quick and prompt delivery. ☺️

Kirsty

Run4It

8 years ago

Hi Keith, thank you for your review. We're delighted to hear that your order arrived quickly. I've passed your comments across to the team and we look forward to assisting you again in the future. Thanks, Kirsty - Online Customer Service Manager

商品のレビュー

購入日: 08/03/2018

信頼できるカスタマー

8 years ago

I put an incorrect address on my package; your team followed up the inquiry from the recipient & thus ensured that my sister received her eventually .... thank you very much .

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We were happy to help and glad your sister received her parcel. Thanks, Kirsty - Online Customer Service Manager

購入日: 07/03/2018

信頼できるカスタマー

8 years ago

Excellent service

Goods arrived to be collected at chosen store within the time frame stated. Needed to contact customer services, who replied to my email very promptly. Happy to order online again.

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We are delighted to hear you will be ordering from us again. We look forward to dealing with you again in the future. Thanks, Kirsty - Online Customer Service Manager

購入日: 06/03/2018

信頼できるカスタマー

8 years ago

Fast and reliable!

Kirsty

Run4It

8 years ago

Hi, Glad to hear you are a happy customer! Thanks, Kirsty - Online Customer Service Manager

商品のレビュー

購入日: 19/02/2018

Runner

8 years ago

RunnerのRun4Itに関するコメント:

Staff in the shop are brilliant, friendly and knowledgeable. Only downside was I ordered on line for delivery to the shop and I was expecting an email like other online retailers to let me know my...

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Kirsty

Run4It

8 years ago

Hi Jayne, thank you for your feedback. I will be sure to pass your comments across to our store. I'm sorry you didn't receive an email confirming your order was available to collect. We were having technical issues with our automated emails during that time but this has now been fixed. Thanks, Kirsty - Online Customer Service Manager

商品のレビュー

購入日: 17/02/2018

レビューの招待状を受け取っていませんか？

Feefo Trusted Service Awards

当社の独立した賞は、カスタマーサービスのトップブランドを表彰するものです。受賞者は、お客様からの評価に基づいて決定されます。

Trusted Service Awardsとは

Feefoレビューが信頼される理由

Feefoの詳細

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Feefoレビューの回収方法

Feefoレビューを残せるのは誰ですか？

レビューの検証方法

偽のレビューへの対処方法