Run4It is a specialist running retailer with 7 shops across Scotland and run4it.com serving UK wide.
サービス
4.9
/5
商品
4.8
/5
5
4
3
2
1
1,620
74
12
17
25
1,748
去年の評価数:
すべて( 12,712件)のレビューを表示中
信頼できるカスタマー
8 years ago
Very friendly and informative
購入日: 13/04/2018
0
共有
RU
Runner
8 years ago
RunnerのRun4Itに関するコメント:
Quick despatch
購入日: 18/04/2018
1
共有
信頼できるカスタマー
8 years ago
I've received a request for feedback prior to actually receiving the product I ordered. Delivery was stated as 2-5 days and it has now been 9. Hence, so far, my experience is poor.
Kirsty
Run4It
8 years ago
Hi, thank you for your comments. I am sorry to hear that you received the request for feedback before receiving the order. During our email communication we discovered that your postcode had been entered incorrectly at checkout. This has led to the delay as Royal Mail have been unable to locate the address/postcode combination. The item has been returned to us and as soon as we receive this back we will post it out again with the correct postcode. Sorry for the inconvenience. Thanks, Kirsty - Online Customer Service Manager
信頼できるカスタマー
8 years ago
Following erroneous post code, the help is resolving from Kirsty was excellent and all issues were quickly resolved.
Excellent service and very prompt delivery. Once again I cannot fault the customer service from Run4It and will always use them first for my running gear.
Kirsty
Run4It
8 years ago
Hi John, thank you for your review. I'm delighted to hear your positive comments about the service you received. I will pass your comments across to the team. Thanks, Kirsty - Online Customer Service Manager
good. did everything i needed it to. free postage would have been nice
Kirsty
Run4It
8 years ago
Hi Gabriel, thank you for your feedback. We offer free shipping if the order total is over £60. Our Click and Collect option is also free. Thanks, Kirsty - Online Customer Service Manager
Paid £5.95 for next day delivery (one working day) Placed order on Sat 8.50am, order received Tuesday 18.30 hours. Not impressed as website did suggest quicker delivery expectations. Had I been aware...
さらに表示
Kirsty
Run4It
8 years ago
Hi, thank you for your comments and I am sorry to hear that you were not happy with the service you received. All of our product pages do state that our Next Working Day service is available between Monday to Thursday if the order is placed before 2pm. It also states that a Next Working Day order placed before 2pm on Friday won't be delivered until Monday as we do not work over the weekend. Sorry for the confusion. Thanks, Kirsty - Online Customer Service Manager
Love Run4it. Professional service and advice. Use the Dundee store regularly but this time ordered from them on their website. Delivery arrived accurately and promptly. Thanks.
The staff at the stores are very knowledgeable, helpful, and do all they can to make you have a fab experience.
商品のレビュー
Kirsty
Run4It
8 years ago
Hi, thank you for your comments. We have looked into this issue and you are correct. The socks are advertised as unisex on the front of the packaging but on the back they state they are mens. They are also advertised as anklets but they are in fact quarter socks. We are in contact with our Supplier regarding both of these issues so thank you for flagging this to us. Thanks, Kirsty - Online Customer Service Manager
Kirsty
Run4It
8 years ago
Hi, just an update on this. Our Supplier confirmed that these socks are unisex just incase some women prefer the darker colourways. The packaging stating that the socks are Mens is a packaging error. Thanks, Kirsty
Kirsty
Run4It
8 years ago
Hi, thank you for your comments. This is not feedback we have received before so we are currently looking into this issue. Thanks, Kirsty - Online Customer Service Manager
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.