Used Run4It for the first time to purchase a pair of Brooks Adrenaline running shoes. Ordered on the Saturday evening, with no issues, with free standard delivery. Shoes were delivered first thing...
I ordered trainers to be delivered into store. Dispatch email did not indicate that they had arrived in store, only that they were dispatched from warehouse. No follow-up email or phone call to say...
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Kirsty
Run4It
7 years ago
Hi, thank you for your feedback. The dispatch email you received states that if you opted to collect your order from one of our stores your order is now ready for collection. This is in the second paragraph but I am aware that this can be confusing so apologies for this. Our Developers are currently working to create a separate email for Collect in Store orders so this is clear going forward. Thanks, Kirsty - Online Customer Service Manager
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.