The quality of the hamper was excellent, but unfortunately both wine glasses arrived and had the stems broken off.
商品のレビュー
Regency Hampers Ltd.
Regency Hampers
12 years ago
Thanks for the feedback. While I can confirm that all products are robustly packaged and inspected thoroughly prior to despatch, mishandling can sometimes occur where FedEx's sorting/delivery operatives fail to observe the 'fragile' advice printed clearly on the outside of the parcel, so apologies for this rare oversight on the part of our normally diligent courier team.
In order to minimise any further disruption to your enjoyment of the gift, if you could contact me quoting your order reference and a convenient date for re-delivery, I shall ensure that these items are replaced immediately with our compliments.
Apologies once again, but I hope that the above gesture meets with your approval and look forward to hearing from you soon.
Kind regards,
Ryan Pullen
Senior Executive - Sales & Marketing
Regency Hampers Ltd.
購入日: 09/07/2013
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信頼できるカスタマー
12 years ago
Great hamper delivered on time as a gift
商品のレビュー
購入日: 08/07/2013
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信頼できるカスタマー
12 years ago
absolutely brilliant couldn't have been more helpful
Established in 2001, and with a reputation for excellence, Regency Hampers is your dedicated provider for award-winning luxury hampers and premium gifts to suit any occasion. Whether your requirement is personal or corporate, our devotion to quality, presentation and customer satisfaction has defined us as a by-word for innovation and exquisite taste.
Established in 2001, and with a reputation for excellence, Regency Hampers is your dedicated provider for award-winning luxury hampers and premium gifts to suit any occasion. Whether your requirement is personal or corporate, our devotion to quality, presentation and customer satisfaction has defined us as a by-word for innovation and exquisite taste.