The hamper was delivered 2 days after the order date I had requested and paid for, very embarrasing when I asked my friend if they liked the present I had sent them and they had not received it.
The basket was nice but the Happy Birthday message was put on the packaging and not inside the hamper as I would have wished
Regency Hampers Ltd.
Regency Hampers
12 years ago
Our experience is that the integrated style of gift-card makes it virtually impossible for your personalised greeting to become mislaid in transit - a key consideration when the gift-message would also serve to identify the sender of the gift, as in most instances.
However, we're sorry to learn that your hamper was not received in a satisfactory condition, and share your disappointment at this regrettable mishandling by our normally conscientious delivery partners.
So that the recipient will be able to enjoy their gift as intended, we've therefore arranged a further parcel containing a number of additional and replacement items, as well as a note of apology for the damage and any inconvenience this may have caused you.
We hope that this goes some way towards making amends for the issues you've experienced, but please do get in touch if we can be of any further assistance.
Kind regards,
Ryan Pullen
Senior Executive - Sales & Marketing
Regency Hampers Ltd.
購入日: 15/10/2013
0
共有
信頼できるカスタマー
12 years ago
Excellent
商品のレビュー
購入日: 20/10/2013
0
共有
信頼できるカスタマー
12 years ago
Swift delivery on the day we wanted it. Couldn't ask for more!
Established in 2001, and with a reputation for excellence, Regency Hampers is your dedicated provider for award-winning luxury hampers and premium gifts to suit any occasion. Whether your requirement is personal or corporate, our devotion to quality, presentation and customer satisfaction has defined us as a by-word for innovation and exquisite taste.
Established in 2001, and with a reputation for excellence, Regency Hampers is your dedicated provider for award-winning luxury hampers and premium gifts to suit any occasion. Whether your requirement is personal or corporate, our devotion to quality, presentation and customer satisfaction has defined us as a by-word for innovation and exquisite taste.