there always seems to be problems, with not a lot of effort to sort them out. i have never been compensated for being late countless times. i feel i pay WAY to much for the service i am getting. the...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the review and the feedback. We have some good news coming re: F&B discounts for season ticket holders which we communicate separately. Books of single and day return saver tickets are available from ticket offices for foot passengers - further details can be found here: -
http://www.redfunnel.co.uk/ferry-travel/frequent-travellers/hi-speed-saver-tickets/
Travel several times a year to see our daughter who lives on the island. Staff are always polite and friendly and welcoming to our little dog who they allow 'inside'. So glad you seem to be doing...
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購入日: 12/12/2013
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Feefoに#よる#検証#済み
12 years ago
Good service,had no problems on both outward and homeward journies
As a foot passenger going on a cruise it was a bit of an effort to disembark at Southampton moving all our luggage from the main deck to the HGV deck because the foot passenger gangway was out of use...
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購入日: 12/12/2013
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Feefoに#よる#検証#済み
12 years ago
Your service and customer care makes Wightlink look like amateurs
Arrived for the ferry with minutes to spare! Friendly greeting.
all staff pleasant and courteous. Captain kept us fully up to date about the crossing
Good sailing!
購入日: 12/12/2013
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信頼できるカスタマー
Feefoに#よる#検証#済み
12 years ago
As ever the staff are polite and helpful. Thank you
Asked both the office and terminal staff to be put near the lift as my passenger was on crutches (broken leg) and was parked as far away from the lift as it was possible to get meaning she had to...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We are really sorry to hear this as your experience falls short of our normal high standard of service. Your feedback will be passed onto the relevant teams but in the meantime, thank you for letting us know, it is appreciated.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
