We know that we were travelling at a peak time but there was insufficient seating in the lounges. for the number if vehicles on the ship. Would it not be sensible to allow passengers to remain in...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback, unfortunately due to safety passengers are not allowed to stay in there vehicle.
There are currently plans in place to increase the Red Falcons seating capacity as well as improve facilities on board. This will be in place by Easter 2014. Details can be found on http://www.redfunnel.co.uk/newlook
Customer Services
Wish the fares were not so expensive as we are frequent travellers!
It is cheaper to cross the English Channel at £19.00 each way.
The Solent is the most expensive stretch of water anywhere, but I...
there was no where to sit ,and when there is its uncomfatable not like wightlink
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback, we are currently investing £2m on the Red Falcon, which will increase the seating by extra 55% and will be in time for Easter 2014. Further details can be found at: http://www.redfunnel.co.uk/newlook
Customer Services
Despite the weather being awful on 23rd December and many other operator's crossings cancelled, the ferry from Isle of Wight that left around 5pm was as smooth as it could have been, with the...
While I have an issue with the cost of ferries from both companies, the service during the extreme weather on the 23rd Dec on our return to the South Island was exceptional. I received a prompt reply...
In all the years I have used Red Funnel, they have never sent me discounts for ferry travel. This is disappointing as I am from the Isle of Wight. I have to wait for my family to receive them, then...
Very expensive, cost £38 for a day return and £40 for a single crossing! So a wasted return ticket! Ridiculous! Surly staff with cars too close together and very poor facitilities on board!...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Many thanks for the feedback. We strive to offer affordable fares with the lead-in rates available to customers who can book early - on more popular sailings, vehicle prices rise in small increments as the space becomes booked. It is also worth signing up to our email newsletters at www.myredfunnel.co.uk for the latest offers. In the meantime, thank you for travelling with us, it is appreciated.
Customer Services
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
