We rang on a freefone number and was able to book the hotel we wanted. The original flight offered was later than we wanted so the agent looked for a more suitable flight for us which only meant...
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0
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MG
Malcolm Garner
Feefoに#よる#検証#済み
somerset
2 years ago
Malcolm GarnerのChannel Islands Directに関するコメント:
Could do better
they could learn to look after their customers by keeping them up to date with changes in ferry times instead of just hoping the ferry would do it
Also learn to reply to complaints without trying to...
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Claire
Channel Islands Direct
2 years ago
We are sorry that your outbound sailing departed later than scheduled and you were not advised. You raised this with us whilst you were in resort and we responded back to you, however you feel we were not taking responsibility for the lack of information provided. As we explained we passed your contact details onto the service provider so if any such changes occur they should advise you. Please accept our sincere apologies that on this occasion it did not happen and we have addressed this with them. I do hope despite this issue you enjoyed your time in Jersey and thank you for taking the time to bring this matter to our attention.
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Great communication
We wanted to visit both Guernsey and Jersey and we’re flexible on our dates. The company organised hotels and ferries maximising our time on the islands. Both hotels were excellent and well...
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GL
Gareth Liddiard
Feefoに#よる#検証#済み
Manchester
2 years ago
Gareth LiddiardのChannel Islands Directに関するコメント:
Excellent service and value for money
Staff were efficient and friendly, both office based and on the ground. Great value for money, excellent hotel and airport transfers. As a party of 6, we all fully enjoyed our time in Jersey and the...
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0
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信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Guernsey short break
Have used CID before and their service is very good with numerous emails to keep you appraised of your booking. It is much easier to communicate via email than phone which can be expensive via a...
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0
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信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Would definitely use again
Everything from start to finish was so easy. Always had contact with them and they answered all questions in a timely manner
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RW
Robert Wakelam
Feefoに#よる#検証#済み
2 years ago
Robert WakelamのChannel Islands Directに関するコメント:
Average.
We liked having an all-in holiday arranged, incl. ferry and hotel. We asked for further info on the hotel at one stage: we were told to speak to the hotel, which was not very helpful.
Claire
Channel Islands Direct
2 years ago
Thank you for your feedback regarding your holiday. We apologise that when you asked for further information regarding the hotel we did not get this for you. We will ensure that should we receive such requests in the future they are handled correctly and the information is provided. Thank you for bringing this to our attention.
0
共有
CT
Christopher Thomas
Feefoに#よる#検証#済み
2 years ago
Christopher ThomasのChannel Islands Directに関するコメント:
Gurnesey holiday
Easy to book, helpful staff and helpful reminders. All went well hotel was great
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信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Very helpful arranged everything pleased with the price of the holiday also they sent everything to me by email also my tickets would choose to use them again would definitely recommend them which I...
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0
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LM
Linda Mueller
Feefoに#よる#検証#済み
2 years ago
Linda MuellerのChannel Islands Directに関するコメント:
Good holiday but transport pickups were lousy.
We were very happy with the holiday service, bar the transport. Twice we were kept waiting and getting forgotten at Jersey ferry port late at night was absolutely no fun.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
