excellent service and information received, hotel was a little way out but didnt know that at the time of booking.
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信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
evertthing went to plan
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信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
I have used Channel Islands Direct before and have found the service to be very efficient, with a detailed itinerary easy to follow.
As it was a two destination holiday, to Jersey and Guernsey, The...
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CC
C W Cranmer
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W Yorks
2 years ago
C W CranmerのChannel Islands Directに関するコメント:
Polite, prompt and helpful.
Prompt, polite response to all pre-holiday communications.
When problems occurred with outbound flights they were dealt with understanding and best alternatives.
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Informative and efficient
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RG
Roger Gentry
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Maidstone
2 years ago
Roger GentryのChannel Islands Directに関するコメント:
Holiday
As above
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信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Great value from a great company
Great information and good service. Kept informed.
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Guernsey
Very good service
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共有
DW
Diane Wheatstone
Feefoに#よる#検証#済み
2 years ago
Diane WheatstoneのChannel Islands Directに関するコメント:
RECENT GUERNSEY TRIP
CUSTOMER SERVICE FIRST CLASS AT EVERY LEVEL
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CM
Colin Mallett
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Edgware
2 years ago
Colin MallettのChannel Islands Directに関するコメント:
Good holiday but poor service from Premier Holidays.
The travel arrangements were good and hotel De Havelet was excellent. We were not given any information as to when we would expect our return transfer to the airport at the end of our holiday, and...
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Claire
Channel Islands Direct
2 years ago
Thank you for your feedback, we are pleased that you enjoyed your stay at the Hotel de Havelet but we
are sorry that you were disappointed with our representative service in resort. The representative service we offer is designed to be comprehensive yet discreet. Our representatives are happy to provide any assistance required, but are also told to have consideration for the privacy of our clients, some of whom may not wish to use their services. Whilst our representative does not visit all the properties we feature, we do supply their contact details on the welcome leaflet which would have been left at the hotel along with our office number. The office number is also on your holiday itinerary. If no contact is made, our representatives will assume that our clients are enjoying their holiday and do not require assistance.
Regarding the pick up times for transfers we advise clients on the welcome leaflet that if they are departing by air they will be collected 2 hours prior to their flight departure. The contact number for the transfer company is also provided on your holiday itinerary.
Thank you again for taking the time to provide us with your feedback.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
