Great service. Prompt despatch and lively easy to use product. Just what I wanted
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
EAR BUDS
Delivery of my parcel was good and on advised time.
Bit of a delay in information on date of delivery, presumably because I ordered on a Friday afternoon.
0
共有
MR
Michael Ray
Feefoに#よる#検証#済み
GBR
2 months ago
Michael RayのPanasonic UKに関するコメント:
Good alternative
Fast delivery very interesting product which removes the need to cover your ears which becomes uncomfortable after a time plus provided your volume is kept reasonable it will not disturb anyone...
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0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Very pleased
Very quick and efficient, item so far performs well and is as promoted
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Panasonic Online
The service was very professional quick and easy to use.
0
共有
MI
Martin Imeson
Feefoに#よる#検証#済み
GBR
2 months ago
Martin ImesonのPanasonic UKに関するコメント:
Totally unhelpful
Completely unhelpful service. I bought a pair of wireless earbuds which I cannot keep in despite following the instructions and trying various tips as supplied. Apparently, ear anatomy can vary and a...
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Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello Martin,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with the wireless earbuds and understand how frustrating it must be that they don’t fit as expected despite following the instructions and trying the supplied tips.
We strive to design products that suit a wide range of users, but we do acknowledge that individual ear anatomy can vary, which may impact comfort and fit. While we are unable to offer a refund in this instance due to our health and protection reasons, we encourage you to visit our official website where these policies are outlined in detail.
If there’s anything further we can assist you with or if you’d like advice on alternative solutions, please don’t hesitate to reach out directly.
Kind regards,
Panasonic Customer Care UK
MI
Martin Imeson
2 months ago
Hi, thanks for your reply advising that I should review your terms and conditions on your website. I didn't.
I put the earbuds on Ebay and got £20 less for them than I paid. I'll take that as a win, especially when I put the money towards a pair of Sony wf-1000mx6 which work perfectly. Ear anatomy is no longer an issue.
I think you should accept that if you are selling a product that may or may not work, you should be prepared to take a hit. The lesson I have learnt is don't touch Panasonic or Technics, your response is "buyer be aware"
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello Martin,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience and that the earbuds did not meet your expectations. We understand how frustrating it can be when a product doesn't work as anticipated, especially when it comes to something as personal as ear anatomy and fit.
We always strive to provide high-quality products and excellent customer service, so it's disappointing to learn that we fell short in this instance. Your comments are valuable to us, and we'll ensure they are passed on to the relevant teams for review.
If you'd like to discuss this further or if there's anything else we can assist you with, please don't hesitate to contact us directly at 0344 844 3899. We're here to help.
Kind regards,
Panasonic Customer Care UK
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Declining standards
Equipment arived on time and very quickly.
However the microwave oven was not a match for the Panasonic oven we were replacing. Too light, too cheaply made and closing door produces a bang.
If we...
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0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Excellent
Actually talked to humans ?
Your staff were knowledgeable about the products.
Your staff completed the process without any issues.
Delivery on time
No damage as far as we could see.
Product appears...
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0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Great price.
I purchased a great product the sound slayer sound is great easy to set up.
0
共有
CO
Colin
Feefoに#よる#検証#済み
GBR
2 months ago
ColinのPanasonic UKに関するコメント:
Easy to identify the model we wanted on the web site and prompt delivery
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
