OK - it was delivered but the clock part of the clock radio does not work properly.
Nicki
Panasonic UK
12 months ago
Thank you for taking the time to leave this review. I am sorry to read that you are not loving your radio yet.
Please do contact our Customer Service team using the popout box on the right-hand side of the website (https://store.panasonic.co.uk/) for trouble shooting assistance, hints and tips.
Kind regards
Nicki
Ecommerce Manager
信頼できるカスタマー
2 months ago
The clock on this clock radio does not work and it will only play from the internet for a few minutes before it stops.
I have contacted Panasonic and have had no reply.
It is sad that this brand has become so poor. Avoid!
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello,
Thank you for sharing your feedback, and we’re truly sorry to hear about the issues you’ve experienced with your clock radio. We understand how frustrating it must be when a product doesn’t meet expectations, especially from a brand you’ve trusted in the past.
We’d like to assist you further and ensure this matter is resolved. Please don’t hesitate to contact us directly at 0344 844 3899 or via our official Panasonic support webpage, where our team will be happy to help.
Kind regards,
Panasonic Customer Care UK
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
CD Player
Very quick and efficient service communication was excellent throughout the process
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Product arrived damaged
Item was damaged on arrival.A bit of a faff but a new item was sent once original was collected.Took over 2 weeks but all good in the end and the product is very good
0
共有
AF
Amanda Fleming
Feefoに#よる#検証#済み
2 months ago
Amanda FlemingのPanasonic UKに関するコメント:
Terrible service
I have been trying to return an online purchase. I requested a return label over one week ago. Despite contacting Panasonic daily I have still not been sent one.
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello Amanda,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration this situation has caused you. We completely understand how disappointing it must be to experience such a delay in receiving your return label.
Please rest assured that we are actively working on this matter, but we are currently awaiting our logistics team to issue the label. In the meantime, we recommend reaching out to us directly at 0344 844 3899 so we can provide you with further updates and assistance as quickly as possible.
Kind regards,
Panasonic Customer Care UK
AF
Amanda Fleming
2 months ago
Still waiting for the returns label which was requested on 11th March. All I am told is they are waiting on logistics. This is totally unacceptable service.
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello Amanda,
Thank you for taking the time to share your concerns with us. We deeply regret the inconvenience and frustration this delay has caused, and we sincerely apologize for not meeting your expectations in this instance.
Please rest assured that your case remains under active investigation, and we have already prioritized it to ensure a resolution as quickly as possible. We understand how important it is to resolve this matter promptly, and we are working closely with our logistics team to expedite the process of issuing your return label.
We truly appreciate your patience during this time, and we will continue to keep you updated on any progress. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us directly at 0344 844 3899.
Kind regards,
Panasonic Customer Care UK
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Excellent Microwave Oven
Excellent. Rapid and helpful response. Good value price and delivery the next day.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
Excellent service
Excelllent service from discussing my camera options, placing the order and receiving the goods. and ... great offers on your site which encouraged me to purchase.
0
共有
BA
BaldMac
Feefoに#よる#検証#済み
GBR
2 months ago
BaldMacのPanasonic UKに関するコメント:
Replacement blades and foils
A good price and quick delivery. The price was better than any other online shop which surprised me.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
