Excellent and friendly help with purchase via WhatsApp. Customer Support representative was very patient throughout. Product was delivered next day.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
29 days ago
Spare parts
Quick and efficient.
0
共有
LD
Liam Dunkley
Feefoに#よる#検証#済み
29 days ago
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Trusted
Reliable
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Microwave/oven/grill.
From buying to receiving my microwave oven grill was very quick.I am very pleased with its performance.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Seamless experience
Just what I expected from an international company, a seamless experience.
The only thing I would like is a delivery option. To be able to collect from a collection point would be far more convenient.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
0
共有
JJ
John Lawrence-Jones
Feefoに#よる#検証#済み
1 month ago
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Prompt friendly service.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Dreadful, conflicting customer service
Unfortunately I cannot put no stars, I will never be purchasing from Panasonic again.
The delivery had to be my address, no neighbour which was limiting.
Item turned up with a very damaged box so I...
さらに表示
Panasonic Customer Care UK
Panasonic UK
23 days ago
Dear Customer
Thank you for taking the time to share your experience with us.
We are truly sorry to hear about the issues you've encountered with your recent purchases and the challenges you faced with our customer service team.
This is certainly not the level of service we aim to provide, and we deeply regret any frustration or inconvenience caused.
We understand how disappointing it must have been to receive a damaged product, experience problems with the delivery company, and go through a lengthy process to resolve these matters.
The parcel should have been handled with care during transportation, and it should have been returned to us by the delivery company the same day when it was refused and not attempted to be delivered again.
We are deeply sorry for this ordeal and we apologize on behalf of the delivery company as well.
As I have seen in your case, the refund process has begun last week and the money should be back in your account shortly.
Again, we are truly sorry for the way the situation has unfolded and regret the frustration it has caused.
Kind regards,
Panasonic Customer Care UK
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
