Ease of use availability of what I needed kept informed of any delays plus prompt refund of out stock item
Will use again
OPS TEAM
Online Pound Store
15 days ago
Hi Carole
Brilliant to read this! Keeping you updated on your order and making sure any refunds are sorted straight away is just how it should be.
Thanks again,
OPS
The parcel ordered has not been delivered by Evri, where is it???
OPS TEAM
Online Pound Store
15 days ago
Hi,
We're sorry to hear that your parcel still hasn't arrived.
A member of our customer service team has reached out with an update on your order.
If you have any future issues or questions, please reach out to us at info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
One of my shower gels had not been taped shut correctly amd leaked all over the rest of the products including the toilet roll which ruined several as it was in paper packaging.
OPS TEAM
Online Pound Store
15 days ago
Hi,
We're really sorry to hear about the leaking shower gel ruining your toilet rolls. This certainly isn't the experience we want for you.
A member of our customer service team has reached out for more information so that we can get this resolved for you.
If you have any future issues or questions, please reach out to us at info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
Great products at budget prices and brilliant customer service
OPS TEAM
Online Pound Store
15 days ago
Hi there
Great stuff! Bargain prices and top customer service are what we're all about, so it's brilliant to know we got things right for you.
Cheers,
OPS
Hi Nicola
We're glad to hear you had such a smooth experience with us! Getting your order packed up and delivered fast is always what we aim for.
Best,
OPS
Hi there
So glad to hear you loved the products and that your order arrived super fast! It's always our goal to get your bargains packed up and on their way in no time.
Cheers,
OPS
Exceptional quality and value. The service was beyond superb. The wipes are excellent and the price, the was the lowest online.
The website was intuitive, simple easy steps. I thoroughly recommend...
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OPS TEAM
Online Pound Store
15 days ago
Hi there
Thanks a lot for leaving us a 5-star review! We're absolutely over the moon to hear that you had one of your best online shopping experiences in years with us. It's brilliant to know you loved the quality and price of the wipes, and that navigating our website felt nice and easy.
Cheers for recommending OPS, and we look forward to getting your next order packed up and sorted soon!
Kind regards,
OPS
Easy to use website lots of choice quick and simple checkout great products at fab prices
OPS TEAM
Online Pound Store
15 days ago
Hi Laura
Thanks so much for taking the time to leave us a 5-star review! We're thrilled to hear that you enjoyed exploring our huge product selection and found the website and checkout process so quick and simple to navigate. Finding fantastic items at bargain prices is what shopping with us is all about!
Cheers for choosing OPS, and we look forward to welcoming you back for another smooth shop soon.
Kind regards,
OPS
Hi Annie,
Thanks so much for the 5-star review! We're delighted to hear you had a seamless experience navigating our website and that your order arrived safely packed. Making your shopping journey smooth from click to doorstep is what we aim for every time.
Cheers for choosing OPS, and we look forward to welcoming you back again soon!
Kind regards,
OPS
Hi Jacky
Thanks so much for taking the time to drop us a 5-star review! We're thrilled to hear you had such a top experience with our fast delivery service. Getting your orders packaged up and sent out to you super quickly is always a main goal for the team here at OPS.
Cheers for choosing OPS, and we look forward to getting your next order sorted for you soon!
Kind regards,
OPS